Head of Sales job at Zembo

Vacancy title:
Head of Sales

Jobs at:

Deadline of this Job:
Monday, March 03 2025

Summary
Date Posted: Monday, February 17 2025, Base Salary: Not Disclosed

JOB DETAILS:
About Us
We are Zembo, the start-up paving the way to the e-mobility revolution in Africa. Zembo sells electric motorcycle taxis and offers a battery swap service via a network of stations. After six years of operation, Zembo is the most experienced African provider of electric motorcycles and battery swaps on the continent. We are scaling up in Uganda, providing an affordable and environmentally responsible mobility solution.

About the Role
Zembo is looking for a dynamic and strategic Head of Sales to lead our sales team, drive growth, and optimize our market access strategy. This role will have a strong focus on managing sales performance in the field, expanding our portfolio, and creating data-driven sales strategies that support our mission of expanding access to affordable electric mobility solutions. The Head of Sales will also play a critical role in implementing HSE-aligned practices and ensuring the sales team meets operational and safety standards.

Responsibilities
Field Team Performance Management
• Lead, coach, and manage Zembo’s sales team, setting performance targets and developing KPIs that drive accountability and results.
• Conduct regular reviews with field teams to assess performance, identify areas for improvement, and implement corrective actions as needed.
• Work closely with the People Operations team to ensure effective onboarding, training, and ongoing development for all sales personnel.

Portfolio Growth and Sales Strategy
• Develop and execute Zembo’s sales strategies to expand market share, focusing on customer acquisition, retention, and revenue growth.
• Identify and assess new market opportunities to expand Zembo’s sales portfolio, particularly in underserved regions.
• Collaborate with cross-functional teams, including Operations and R&D, to align the sales strategy with company goals and ensure product availability.

Data-Driven Monitoring, Reporting & Optimization
• Utilize data analytics and visualization tools (such as Tableau, Power BI, or Excel) to generate and monitor sales reports, track performance metrics, and inform strategic decisions.
• Build and maintain interactive dashboards and reporting tools that give insights into sales trends, credit performance, and customer behavior.
• Use data insights to optimize go-to-market tactics, adjust sales forecasts, and make data-informed adjustments to sales tactics.

Collaboration and Cross-Functional Leadership
• Act as the primary point of contact for sales-related inquiries, collaborating closely with the Finance, Operations, and Customer Support teams to resolve issues that impact the sales pipeline.
• Partner with the Head of Marketing to develop customer acquisition campaigns, field promotions, and incentive programs that drive sales engagement.
• Represent Zembo in meetings with external partners and stakeholders to ensure alignment with operational and HSE standards.

Sales Process Improvement and Efficiency
• Lead strategic projects to improve sales productivity and streamline operational processes.
• Regularly review and refine Zembo’s sales processes to reduce the cost of sales, enhance customer experience, and improve the efficiency of field operations.
• Implement and enforce best practices in HSE standards across the sales team, ensuring alignment with Zembo’s HSE policies.

Training and Development
• Develop and implement training programs to equip the sales team with skills in sales techniques, customer service, and HSE compliance.
• Mentor and support new team members, providing them with the knowledge and resources they need to excel in their roles.
• Conduct regular workshops and skills-building sessions, ensuring the sales team is well-versed in both sales techniques and operational safety protocols.

Requirements
• Experience: 10+ years in sales, with at least 5 years in a senior sales leadership role; proven success in scaling teams and meeting targets in renewable energy, mobility, or related industries.
• Data and Tech Proficiency: Advanced Excel skills; experience with data visualization tools (e.g., Tableau, Power BI) and SQL for data-driven decision-making and sales optimization.
• Go-to-Market Strategy: Demonstrated ability to develop and implement go-to-market strategies, launch products, and adapt sales approaches by customer segment and geography.
• Cross-Functional Collaboration: Skilled in managing internal (R&D, Operations, Customer Support) and external (partners like Shell) stakeholder relationships to drive aligned company goals.
• Leadership and Team Development: Strong communication skills; proven ability to coach, mentor, and develop high-performance sales teams, with experience in onboarding and continuous training.
• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (MBA or Master’s preferred). Commitment to ongoing professional development in sales, data, and leadership.



Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

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