Location: Zeno HQ, Babadogo, NairobiStart Date: ImmediateDuration: 3 months with possible extensionReporting To: Sr. Manager, People Operations About ZenoAn unprecedented energy transition has begun. To meet 2040 net zero goals, over 2 billion electric two-wheelers (motorcycles) must be sold and $11 trillion in fuel consumption replaced. Zeno is building a tech platform to electrify this two-wheeler market, currently responsible for more than 4% of the world's GHG emissions. Our mission is to accelerate the energy transition and democratize the benefits across Africa, India, and Latin America. With a focus on East Africa as a starting point, Zeno is building a new energy ecosystem with ground-up development of a fundamentally better electric motorcycle and associated battery swap network to drive a better experience for our customers. Role OverviewZeno is seeking an organized and detail-oriented People Operations Intern to support its growing team in Kenya. The role is central to ensuring that people process run efficiently as the company scales across its offices, workshops and field sites. Working closely with the People Operations team, the intern will support recruitment, onboarding, employee records, HR documentation and staff welfare, as well as day-to-day office administration, vendor coordination and facilities management. The position offers hands-on experience in People Operations and office management within a fast-paced, high-growth clean-energy company. Key Responsibilities- HR Records & Statutory Compliance: Maintain accurate digital personnel files; update the employee database with new hire details, contracts and employment forms; and collect and verify statutory details, including KRA PIN, NSSF, SHA and National ID copies.- Recruitment Support: Coordinate interview schedules with candidates and hiring managers.- Onboarding, Offboarding & Asset Management: Prepare onboarding packs and coordinate new-hire orientation; support exit clearance and documentation for departing employees; and manage the issuance and recovery of company assets, including laptops, phones and PPE, ensuring the asset register remains accurate.- HR Correspondence & Employee Queries: Draft standard HR letters for review and sign-off, including offer letters, probation confirmations, contract renewals and certificates of service, and serve as the first point of contact for routine staff queries on leave balances, payslips and benefits, escalating where necessary.- Employee Engagement & Welfare: Coordinate staff events, welfare activities, career days and performance appraisal logistics.- Office Administration & Facilities: Monitor stock levels of office supplies, stationery, kitchen and cleaning items, raise requisitions and maintain inventory records; log and follow up on maintenance and repair requests; and ensure workspaces, meeting rooms and common areas are clean, safe and well organised.- Vendor Management: Liaise with service providers, including cleaning, security, internet, water and catering vendors; follow up on quotations, deliveries and invoices; reconcile meal records with the catering vendor; and monitor service quality.- Travel & Administrative Support: Coordinate staff travel arrangements, including bookings, accommodation and documentation, in line with the Staff Travel Policy; provide general administrative support to the People Operations team, including filing, data entry and document management; and undertake any other duties as may reasonably be assigned. Qualifications and Experience- A Diploma or Bachelor’s degree in Human Resource Management or a related field from a recognized institution in Kenya.- A minimum of six (6) months of experience in an HR role, HR internship or industrial attachment, with a sound understanding of the full recruitment cycle.- Working knowledge of Kenyan labour legislation, including the Employment Act, the Work Injury Benefits Act (WIBA) and the Occupational Safety and Health Act (OSHA).- Proficiency in Microsoft Office (Word, Excel and Outlook) and Google Workspace.- Excellent written and verbal communication skills in English and Kiswahili, and strong interpersonal skills, with the ability to engage effectively with colleagues at all levels, from field technicians to senior leadership.- Strong organizational and time-management skills, with high attention to detail and a demonstrated commitment to discretion, integrity and confidentiality in handling employee data.- A proactive and adaptable approach, with a willingness to learn new systems and processes in a fast-paced environment.- Exposure to office administration, front-desk or vendor coordination work, or experience in the technology, energy or mobility sectors, is an added advantage. What We Offer- A monthly internship stipend- Lunch provided while on duty- Hands-on exposure to the full HR lifecycle, with mentorship from the People Operations team- The opportunity to work alongside a world-class team of engineers, operators and entrepreneurs driving the transition of two-wheelers to electric mobility