About Us:

UpEnergy delivers high-impact, emission-reducing projects that accelerate decarbonization and create long-term benefits for local communities. We focus on making life-improving clean technologies available across Africa, impacting millions of lives and significantly reducing CO2 emissions. With a growing team spread across multiple countries, we seek motivated and entrepreneurial talent eager to help us deliver even more impact.

About the role:

Reporting to the Country Director and working closely with the Global Talent Team, the Country Talent Manager will play a strategic role within the Human Resources function by driving the implementation of the Global HR Strategy at the country level. The role is responsible for promoting and sustaining an organizational culture built on teamwork, service excellence, transparency, accountability, innovation, inclusiveness, and high performance.

The Country Talent Manager will serve as a key HR partner to all Ghana staff, providing guidance and support across all areas of human resources. The role will lead and support the development, implementation, and alignment of HR programs and initiatives while ensuring efficient day-to-day HR operations that support employee engagement, growth, and organizational effectiveness.

Reports to: Country Director – Ghana

Division: Ghana

Department: Talent

Key Responsibilities:

Compensation, Benefits, and Employee Engagement:

• Own BambooHR, and update staff database regularly, and ensure new hires are captured onto BambooHR. Oversee and liaise with Line managers on offer letters, contracts, probation confirmations and prepare contracts or renewals for the Data Team and Sales Agents. Prepare hiring and turnover reports including recommendations for procedures to reduce turnover.
• Managing relationships with the team and medical health insurance on issues relating to new additions, replacements, De-registering, and refunds
• Ensure the legal compliance and implementation of applicable statutory requirements for the Ghana team
• Manage monthly payroll updates to finance in line with current positions and help resolve and follow up on payroll queries (Salaries, Bonus, Bank details)
• Take full responsibility of the recruitment platform, BambooHR and manage it for the Ghana team
• Coordinate and participate in Job Grading as part of the Job Grading Committee
• Work closely with management and drive the learning and development programs and initiatives that provide internal development opportunities for employees

Employee Relations: HR policies and procedures

• As the responsible Country Talent Manager, support the communication, localization, and implementation of global Talent policies across all business units, ensuring compliance while promoting and reinforcing the organization’s values and culture throughout the team.
• Provide guidance and act as a bridge between management and employees by addressing demands, grievances, disciplinaries and other HR related issues
• Responsible for overall monitoring and monthly reporting of all employee leave days and ensuring that all Paid Time Off (PTO) plans are submitted through BambooHR. Work with management to ensure leave alignment across the business units.
• Help to conduct company surveys such as engagement surveys, cost-benefit analysis, salary surveys
• Direct initiatives that lead to the health, wellness, performance and overall satisfaction of staff. Assist and support the fun, interactive All Hands meetings and other internal and external initiatives that celebrate and nurture culture and cohesion.

Talent Management & Leadership Development

• Work closely with the management and Global Talent team to execute any retention and succession planning and support initiatives to develop leadership skills in Leaders and Managers.
• In consultation with departmental heads, implement coaching and mentoring programs, and any other Learning & Development (L&D) programs that are relevant to upskill the team.

Performance Management and HR Compliance:

• Provide support to the teams at all levels to develop appropriate performance management culture and ensure the effective and timely implementation of the appraisal process of annual reviews, as well as the ongoing regular check-in meetings, to enable efficient performance management and Individual development plans.
• Engage Heads of departments with regards to learning and development programs and training opportunities for employees at all levels.
• Ensure compliance and Alignment to Ghana labour laws and policies and best practices.

Office Administration:

• Provide support to the office administration where necessary, such as travel coordination and facility admin.

Does that sound like you?

• A Bachelor's degree in Human Resources or related field, A masters degree will be an advantage.
• Minimum of 8 years’ experience in Human Resource Generalist Role
• Knowledge of office and administrative practices
• Must have good people management skills
• Skill in both verbal and written communication
• Skill in problem solving and decision-making
• A professional qualification/certification in HR
• Professional fluency in English is required. Local language is a plus
• Must be proficient in Microsoft Office and Google Docs and have knowledge of an HR tool

Why Join Us?

Your Impact, Amplified

Joining UpEnergy means becoming part of a mission-driven team dedicated to making a tangible difference in the world. Our focus is on ensuring that the world's poorest are not left behind in global decarbonization efforts, and that sustainable, life-improving technologies reach those who need them most.

As a fast-growing organization, we provide the unique opportunity to work on innovative projects that directly impact millions of lives across Africa. Whether you're on the ground implementing projects or supporting our global expansion, you'll be part of a dynamic team where your work contributes to reducing CO2 emissions and fighting energy poverty.

This is more than just a job—it's a chance to create lasting change and be at the forefront of a global movement towards equitable decarbonization.