Quality Assurance & Learning Team Manager
Quality Assurance
Tanzania
Posted on Jun 25, 2026
Location: Arusha
About the role:
The Team Manager, Quality Assurance & Learning manages the day-to-day operations of the Quality Assurance (QA) and Learning team, ensuring the consistent delivery of high-quality customer experiences and operational excellence. The role oversees quality monitoring activities, identifies performance improvement opportunities, and drives learning and development initiatives to address capability gaps.
About the role:
The Team Manager, Quality Assurance & Learning manages the day-to-day operations of the Quality Assurance (QA) and Learning team, ensuring the consistent delivery of high-quality customer experiences and operational excellence. The role oversees quality monitoring activities, identifies performance improvement opportunities, and drives learning and development initiatives to address capability gaps.
