Location: Nairobi, Kenya

About the role:

The Data Operations Manager will oversee the daily running of the Data Desk, combining technical expertise with people management to maintain high standards of service, data accuracy and team performance.

The role has three main priorities: maintain an efficient request queue, automate recurring tasks, and ensure that all data outputs meet the required quality standards. You will oversee incoming L1/L2 requests, review all code submitted by junior team members before external delivery, and turn recurring requests into self-service dashboards and automated solutions.

The ideal candidate takes pride in operational accuracy, enjoys developing junior talent, and brings advanced SQL skills with the ability to identify subtle errors in queries and data models. This role offers an opportunity to improve how the Data Desk operates while building the technical capabilities of its team.