Job location: Madagascar.


About the role:
Sun King is looking for an After-Sales Manager to oversee the After-Sales Operations team in Madagascar. The position covers service delivery, warranty administration, spare parts coordination and technical assistance, with a focus on customer satisfaction and service quality.

The role involves managing a team, improving operational processes, maintaining productive relationships with customers and service partners, and strengthening coordination with internal and external stakeholders to encourage customer retention and deliver a high standard of service.