Area Business Managers - PayGo Phones
Sun King
Sales & Business Development
Tanzania
About the role:
The Area Business Manager – PayGo Phones is accountable for driving Phone Sales through the Retailers (ATD Agents) channel, managing collections, and ensuring efficient channel operations within the assigned area. The role focuses on building, developing, and managing a robust network of retailers known as “Area Trade Developers (ATDs),” who facilitate customer purchases through EasyBuy technology.
- Department
- EasyBuy Direct Sales
- Employment Type
- Fixed Term - Full Time
- Location
- Tanzania
- Workplace type
- Onsite
- Reporting To
- PayGo Phones Sales Manager
What you will be expected to do:
1. Area Trade Developer(ATDs) Agents Recruitment & Onboarding
- Identify, recruit, and onboard new phone-selling ATD Agents (Retailers) within the assigned area.
- Conduct field-based training on product knowledge, pricing, QoS commission plans, and sales processes.
2. Inventory Management
- Forecast demand to minimise stockouts at retail shops.
- Coordinate with the assigned Sun King shop (AHQ) for inventory replenishment.
- Ensure safe and timely delivery of smartphone stock to new and existing ATD Agents.
- Oversee and enforce proper stock handling processes in line with Sun King standards.
3. Agent Productivity & Sales Targets
- Drive daily, weekly, and monthly phone sales targets (units and revenue) per ATD Agent.
- Guide ATD Agents to improve sales volumes for each phone model.
- Coach and develop underperforming agents through tailored action plans to improve performance.
4. Portfolio Quality & Repayment Management
- Ensure agents follow correct customer registration and PayGo activation procedures.
- Monitor repayment trends and engage agents showing high default risk.
- Coordinate phone replacement and warranty processes at ATD Agent level to address customer complaints and strengthen collections performance.
5. Agent Engagement & Branding
- Distribute and maintain branding materials (posters, umbrellas, signage, uniforms, etc.) at every agent location.
- Conduct weekly and monthly one-on-one meetings with ATD Agents to review performance, discuss improvement areas, and share updates.
- Ensure agents maintain minimum stock levels per product and comply with inventory reconciliation procedures.
6. Local Trade Activations
- Plan and execute daily localized activities (roadshows, market demos, door-to-door)in coordination with the marketing team.
- Identify high-footfall locations for temporary activation in peri-urban/rural areas.
- Recommend agents for rewards/campaigns based on sales and repayment performance.
7. Reporting & Administration
- Update trackers and tickets daily with agent visit logs, sales, and stock replenishment.
- Prepare weekly territory performance report (sales by model, active agents and onboardings).
- Flag stock shortages, fraud risks, or operational blockers to PayGo Sales Manager.
You might be a strong candidate if you;
- Hold a diploma or degree in a business-related field with at least three years of experience in field sales within FMCG, microfinance, mobile money, or telecommunications industries.
- Have experience in recruiting, managing, and developing independent agents, merchants, or micro-distributors.
- Possess strong knowledge of the assigned territory, including urban, peri-urban, and rural markets, with the ability to build community trust.
- Are proficient in using Android smartphones, CRM systems, Microsoft Excel, WhatsApp, and other basic reporting tools.
- Are willing to work extensively in the field and demonstrate the ability to resolve operational and customer-related issues effectively.
What Sun King Offers (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
About Sun King
Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.
Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.
Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.
Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.

