Inbound & Outbound Associate
Sun King
Zambia
About the role:
The Inbound / Outbound Associate will be receiving, inspecting, storing, picking, packing, and shipping products while maintaining inventory accuracy and ensuring compliance with safety and quality standards. The role helps with efficient warehouse operations by handling both incoming and outgoing goods in a timely and organized manner.
- Department
- Operations
- Employment Type
- Permanent - Full Time
- Location
- Zambia
- Workplace type
- Onsite
- Reporting To
- Operations Manager
What you would be expected to do:
- Receive incoming shipments and verify quantities against purchase orders and delivery documents.
- Inspect products for damage, quality issues, and discrepancies.
- Accurately record received inventory in the warehouse management system (WMS).
- Label, sort, and store products in designated warehouse locations.
- Report damaged, missing, or incorrect items to supervisors.
- Maintain organized storage areas and ensure proper stock rotation.
- Pick products according to replenishment schedules, customer orders and packing lists.
- Pack items securely to prevent damage during transportation.
- Prepare movement documentation, labels, and manifests.
- Load outbound shipments safely and efficiently.
- Verify order accuracy before dispatch.
- Process EWMS + Kazi Plan CRM inventory movement
- Coordinate with carriers and transportation teams to ensure timely deliveries.
- Conduct regular cycle counts and inventory checks.
- Assist with stock reconciliation and discrepancy investigations.
- Maintain accurate inventory records.
- Help with warehouse audits and stock-taking activities.
- Safety and Housekeeping
- Work closely with procurement, logistics, and production teams to align inventory data with operational needs.
- Help with inbound receiving teams to ensure accurate goods-received notes (GRNs) and supplier documentation.
- Assist the warehouse manager with KPI reporting, stock accuracy targets, and operational performance reviews.
- Any other duties as assigned by your supervisor.
You might be a strong candidate if you:
- Has a Diploma or degree qualification from a recognized institution preferably in Supply Chain Management, Operations Management, Business Related Course.
- Ability to multi-task and address priorities
- Minimum 1–2 years of experience in a warehouse inventory, stock control, or logistics coordination role.
- Demonstrated hands-on experience with a WMS (e.g. SAP WM/EWM, Oracle WMS, Manhattan, Infor, or similar).
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation); ERP experience is an advantage.
- Good numerical aptitude and attention to detail; comfortable working with datasets
- Relevant qualification in supply chain, logistics, inventory management, or a related field is preferred.
- Very good people person skills; able to build and maintain effective relationships with colleagues, members and external partners,
- Excellent verbal & written communication skills
- Ability to work under minimal supervision
What we offer (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.
Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.
Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.
Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.

