Zonal Training Manager
Sun King
Kenya
Posted on May 26, 2026
Location: Kenya
About the role:
The role holder will own all learning and capability development across the Zone to ensure that all the Area Business Managers, Field Sales Agents, and Technicians can pitch correctly, demonstrate Sun King product Functionality, educate, and assist our Solar Home Systems and Inverter customers. You convert product strategy into frontline revenue by building a high-performance sales team through training, coaching, and continuous certification.
About the role:
The role holder will own all learning and capability development across the Zone to ensure that all the Area Business Managers, Field Sales Agents, and Technicians can pitch correctly, demonstrate Sun King product Functionality, educate, and assist our Solar Home Systems and Inverter customers. You convert product strategy into frontline revenue by building a high-performance sales team through training, coaching, and continuous certification.
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Hybrid
- Reporting To
- Training Manager- Kenya
What you would be expected to do:
Zonal Training Strategy & Execution
- Own the zone's annual training plan, aligned to zonal sales targets, product launches, seasonality, and country-level training priorities.
- Set zone-wide standards for onboarding, refresher training, demo quality, pitch, load calculation, and objection handling.
- Deploy blended learning across the zone: classroom, field coaching, WhatsApp microlearning, and LMS content.
- Ensure consistent execution of train-the-trainer cycles across all Regional Mentors in the zone.
Sales Performance Enablement
- Partner with Zonal Business Managers (ZBMs), Regional Business Managers (RBMs), and Area Business Managers (ABMs) to diagnose skill gaps that are constraining revenue.
- Design targeted interventions for underperforming states/teams on prospect conversion and sale closure.
- Steer "License to Sell" certification for the Area Business Managers during promotional engagements.
- Run quarterly Zonal Sales Clinics on high-value topics: market intelligence and commercial inverter sales.
Content & Curriculum Management
- Translate Country and HQ training assets into zone-relevant content: customer income levels, grid reliability, local objections, industry landscape.
- Create zone-specific job aids: demo scripts, load calc sheets, "Top 10 Objections in" with answers.
- Feed field insights back to Country and HQ Product and Marketing teams: customer confusion points, market shifts, product feedback.
- Localize training content to zone languages, customer segments, and industry landscape.
Learning Evaluation & Reporting
- Own zonal training KPIs: zonal Collection Score contribution from trained cohorts, zonal 30- day activation rate, weighted-unit productivity uplift, Time-to-First-Sale, Demo Pass Rate, and % Certified CFSES.
- Interpret and act on zone-level reports covering Sales Productivity, Repayment Performance, Customer Retention, and Agent Attrition Trends.
- Submit a monthly zonal training dashboard to the Country Training Manager.
- Correlate training cohorts to business outcomes: sales uplift, Collection Score improvement, lower returns, and higher customer NPS.
- Conduct quarterly Training Needs evaluation using sales data, ABM feedback, and customer complaints.
Team Development
- Recruit, onboard, and performance-manage Regional Mentors (Trainers) in your zone.
- Run monthly train-the-trainer sessions to upskill your team on facilitation, product, and coaching.
- Maintain high engagement and calibration across all trainers.
You would be a strong candidate if you:
- Possess 5+ years in sales training, L&D, or sales management, with 2+ years guiding trainers or field teams, in solar, electronics, telecoms, FMCG, or any agent-led distribution business.
- Have proven record of building training programmes that moved sales metrics, not just attendance.
- Demonstrate strong technical comprehension of Solar Home Systems and inverter systems; can demo and troubleshoot basics live.
- Are experienced managing remote teams across multiple regions, clusters, or counties.
- Demonstrate fluency in English and Kiswahili required; proficiency in relevant local languages is an added advantage based on customer engagement needs within the assigned zone.
- Possess a bachelor's degree; certifications in training, facilitation, or instructional design are a strong plus.
- Are willing to travel 70%+ across the assigned zone.
What Sun King Offers (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, colour, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.
Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.
Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones.
Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.
Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.
Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.
Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.
Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.
Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.
Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
Our Hiring Process
Stage 1:
Final Interview
