1. Agent Recruitment & Onboarding

• Identify, recruit, and onboard new retailers and ATD Agents within the assigned territory.
• Train agents on smartphone product knowledge, EasyBuy processes, pricing, repayment structures, and sales procedures.
• Ensure all newly onboarded agents understand Sun King’s sales and customer service standards.
• Support agents with onboarding materials, product demonstrations, and activation guidance.

2. Phone Sales & Territory Growth

• Drive daily, weekly, and monthly smartphone sales targets within the territory.
• Increase sales volumes across all phone models through active field engagement and retailer support.
• Monitor agent sales performance and implement action plans for underperforming agents.
• Ensure agents actively promote PayGo Phones and financing options to customers.
• Identify new business opportunities and high-potential sales areas within the territory.

3. Portfolio Quality & Collections Support

• Ensure proper customer registration and PayGo activation processes are followed by all agents.
• Monitor repayment trends and support agents in reducing default risks.
• Follow up on repayment issues and assist in resolving customer concerns affecting collections.
• Coordinate warranty and replacement support processes to improve customer experience and portfolio quality.

4. Trade Activations & Market Development

• Plan and execute local market activations including roadshows, market storms, and door-to-door campaigns.
• Work closely with the marketing team to drive brand visibility and customer awareness.
• Identify strategic locations for temporary sales activations and promotional activities.
• Support execution of sales campaigns and promotional initiatives within the territory.

5. Agent Engagement & Relationship Management

• Build and maintain strong working relationships with retailers and ATD Agents.
• Conduct regular field visits and one-on-one meetings with agents to review performance and resolve operational challenges.
• Ensure agents maintain adequate stock levels and proper branding visibility at their locations.
• Motivate and recognise top-performing agents to improve engagement and retention.

6. Reporting & Administration

• Update daily sales, stock, collections, and field activity trackers accurately.
• Prepare weekly territory performance reports covering sales performance, active agents, onboarding status, and operational updates.
• Escalate operational challenges, stock shortages, fraud risks, and repayment concerns to the PayGo Phones Sales Manager.
• Ensure timely submission of all required reports and documentation.

• Diploma or Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum of 2–3 years’ experience in field sales, FMCG, telecom, mobile devices, microfinance, or related industries.
• Experience managing agents, retailers, or distribution networks is an added advantage.
• A strong understanding of smartphone sales and PayGo financing models is preferred.

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.