Regional Mentor - Clean Cooking
Sun King
About the Role
The Regional Mentor - Clean Cooking accelerates field capability and sales effectiveness for Sun King’s Clean Cooking product line through structured training delivery, hands-on field coaching, and continuous reinforcement. The role ensures agents can confidently profile customers, execute sales processes correctly, and activate quickly post-training. By translating classroom learning into consistent field execution, the Regional Mentor strengthens agent performance in real selling environments and drives improved adoption and sales outcomes.
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Onsite
What you will be expected to do
- Plan, conduct, and deliver product, process, and training knowledge sessions to field staff and agents in collaboration with the Country Training Lead - Clean cook.
- Provides sales, installation, and delivery teams with the knowledge, coaching, and field support required to effectively onboard, serve, and safely deliver Clean Cooking solutions to customers.
- Observe, collect and share field insights through the 360 feedback tool with training, commercial, and operational teams to address capability gaps and continuously improve customer and operational outcomes.
- Exceptional skills in development and continuous improvement of training content and curriculum by contributing field insights, updating product and process training materials, and helping design practical learning interventions that improve knowledge retention, field confidence, and agent performance.
- Drive regional digital learning completion to achieve and maintain the 80% threshold through agent follow-up, engagement strategies, and progress monitoring on Litmos.
- Onboard new agents in the LMS Litmos and driving adoption of the Clean Cook Phased learning paths
- Support achievement of full adoption and effective usage of the Sales & Retail apps among field staff through training, coaching, and ongoing field support.
- Support and ensure timely communication and reinforcement of training updates, policy changes, and operational process improvements to ensure consistent understanding and application across field teams.
- Drive consistent and accelerated agent learning performance through field coaching, evaluation insights, and data-driven interventions.
- Collaborate on onboarding, induction, and mentoring of new field staff and agents entering Clean Cooking operations.
- Provide input toward improvement of various learning paths, and coaching approaches based on field performance insights.
- Support customer experience audits by observing field implementation of customer processes and providing structured feedback to relevant stakeholders.
- Participate in New Market launches, field activities and performance interventions supporting business needs.
You might be a strong candidate if you have:
- At least 2 years’ experience in training and coaching, preferably in sales or marketing environments
- Degree in education or related field is an added advantage
- Ability to design and facilitate effective learning environments for diverse field teams
- Strong diligence, accuracy, reliability, and commitment to delivery excellence
- Fluency in English, Kiswahili, and relevant local languages within assigned regions
- Proficiency in Microsoft Office and data visualization or reporting tools
- Strong analytical and problem-solving skills
- Strong interpersonal and relationship-building skills, with the ability to engage and connect effectively with people from diverse backgrounds and communities
- Flexibility to travel frequently, including to remote locations
- Excellent verbal and written communication skills
- Familiarity with Learning Management Systems (LMS) is an added advantage
What Sun King Offers (in addition to compensation and statutory benefits):
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
About Sun King
Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.
Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.
Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.
Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.

