Regional Mentor
Sun King
About the role:
The Regional Mentor at Sun King will facilitate learning delivery, develop content, and mentor sales staff & agents within the region.
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Zambia
- Workplace type
- Onsite
- Reporting To
- Training Manager
What you would be expected to do:
- Delivering classroom and/or field training.
- Maintaining set KPIs and achieving training targets as required.
- Designing training assessments with the guidance of the Training Manager.
- Ensuring 100% adoption and usage of technology-based work tools by all field staff.
- Driving consistent & accelerated learning performance through data tools.
- Ensure timely communication of policies, training updates & changes to the relevant departments.
- Collecting and providing feedback on the implementation’s new tools, products and processes.
- Running & administration of knowledge-based platforms
- Drive engagement & lesson completion of Litmos (learning management system).
- Induction and mentoring of field-based staff.
- Develop and improve training materials and concepts.
You might be a strong candidate if you:
- Have at least 2 years of background in training and coaching; preferably in the areas of sales or marketing.
- Have a Degree in education or any related field as a plus.
- Have the ability to conceptualize and develop a conducive learning environment.
- Are Diligent, accurate, reliable.
- Are Skilled in Microsoft Office and other visualization tools
- Have good problem-solving skills and you think beyond the box.
- Are Flexible to travel frequently to remote areas.
- Are conversant with the use of smartphones and phone applications.
- Has excellent communication skills.
What we offer (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.

