Operations Manager - Cameroon
Sun King
Operations
Cameroon
Posted on Oct 6, 2025
Job Location: Douala.
About the role:
Sun King is looking for an Operations Manager – Cameroon who will take full ownership of end-to-end operational delivery in the country. He/She will supervise importation, customs clearance, warehousing, inventory management, fulfillment, aftersales, and logistics optimization, ensuring operational excellence in line with Cameroonian legislation and business targets. He/She will be accountable for strategic planning, execution, and continuous improvement across all operational touchpoints, while navigating the unique logistics, regulatory, and market setbacks of Cameroon. This is a senior management role requiring strong executive mindset, cross-functional interactions and hands-on problem-solving.
- Department
- Operations
- Employment Type
- Permanent - Full Time
- Location
- Cameroon
- Workplace type
- Onsite
- Reporting To
- Operations Manager Francophone Countries
What you would be expected to do
- Strategic Operations Management
-Develop, implement, and oversee the country’s operations strategy, aligning with the company’s global targets.
-Drive efficiency, cost optimization, and operational scalability across all functions.
-Anticipate and proactively address logistics and supply chain risks in the Cameroonian market.
-Drive efficiency, cost optimization, and operational scalability across all functions.
-Anticipate and proactively address logistics and supply chain risks in the Cameroonian market.
- Imports, Customs & Compliance
-Supervise end-to-end product importation processes, including customs clearance, duty exemptions, and regulatory approvals.
- Maintain strong working relationships with customs, port authorities, brokers, and government agencies.
- Ensure 100% compliance with Cameroon’s import/export laws and energy-related regulations.
- Maintain strong working relationships with customs, port authorities, brokers, and government agencies.
- Ensure 100% compliance with Cameroon’s import/export laws and energy-related regulations.
- Procurement & Vendor Management
-Pilot procurement planning to ensure timely availability of products and operational materials.
-Negotiate with suppliers and transporters for best pricing and service contracts.
-Monitor supplier performance, ensuring adherence to quality, timelines, and compliance standards.
-Negotiate with suppliers and transporters for best pricing and service contracts.
-Monitor supplier performance, ensuring adherence to quality, timelines, and compliance standards.
- Warehousing & Inventory Control
- Oversee multi-location warehouse operations ensuring correct handling, security, and stock rotation.
- Implement robust inventory controls to prevent losses, minimize overstocking, and ensure accurate reporting.
- Monitor field stock movement to reduce shrinkage and optimize availability.
- Implement robust inventory controls to prevent losses, minimize overstocking, and ensure accurate reporting.
- Monitor field stock movement to reduce shrinkage and optimize availability.
- Fulfillment & Last-Mile Delivery
-Manage and optimize order processing, picking, packing, and dispatch to retail points and field agents.
-Design cost-effective last-mile delivery routes for urban, peri-urban, and rural regions.
Pilot the deployment of logistics technology solutions to improve delivery performance.
-Design cost-effective last-mile delivery routes for urban, peri-urban, and rural regions.
Pilot the deployment of logistics technology solutions to improve delivery performance.
- Aftersales & Reverse Logistics
-Assist after-sales operations, including product returns, warranty claims, and repairs.
- Implement efficient reverse logistics processes to manage faulty stock and warranty claims.
- Implement efficient reverse logistics processes to manage faulty stock and warranty claims.
- Systems, Reporting & Process Improvement
-Ensure ERP/SAP S4HANA accuracy for all operational transactions.
-Produce high-quality operational performance reports (inventory levels, delivery times, cost KPIs).
-Pilot process improvement initiatives for efficiency gains and cost reduction.
-Identify and implement ERP/SAP process improvements to enhance accuracy and efficiency.
-Produce high-quality operational performance reports (inventory levels, delivery times, cost KPIs).
-Pilot process improvement initiatives for efficiency gains and cost reduction.
-Identify and implement ERP/SAP process improvements to enhance accuracy and efficiency.
- Stakeholder & Vendor Coordination
-Negotiate and manage contracts with logistics providers, warehouse operators, and service vendors.
-Interact closely with Sales, Finance, and Customer Service to align operational delivery with commercial goals.
-Interact closely with Sales, Finance, and Customer Service to align operational delivery with commercial goals.
You might be a strong candidate if you
- Have a Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
- Have 5+ years in operations, logistics, or supply chain management, including at least 2 years in management role and: -in High-volume warehousing & inventory management -in Import/export compliance in Cameroon - in Urban and rural last-mile delivery -Aftersales & reverse logistics operations -Have ERP/SAP- process management
- Have strong proficiency in ERP systems (SAP S4HANA highly desirable) and MS Excel/Google Sheets.
- Have Experience using BI/reporting tools to track operational KPIs.
- Have deep knowledge of customs procedures, duty exemptions, and logistics constraints in Cameroon.
- Have proven ability to optimize operations for both urban and rural distribution environments.
- Have strong people management and team development skills.
- Have exceptional problem-solving, critical thinking.
- Have high resilience under pressure and ability to deliver results in complex, fast-paced environments.
What Sun King offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
