Warehouse Lead
Sun King
About the role:
The Warehouse Lead at Sun King will perform a variety of duties to ensure consistent service delivery as per assigned KPIs. This will include but not limited to WarehouseFloor Plan Implementation, Overseeing Inbound & Outbound Order Execution, Warehouse Inventory Planning and Warehouse team management.
- Application Deadline
- October 10, 2025
- Department
- Operations
- Employment Type
- Permanent - Full Time
- Location
- Malawi
- Workplace type
- Onsite
What you will be expected to do
- Oversee the daily operations of the warehouse, including receiving, inspection, storage, and dispatch of finished goods, spare parts and merchandise at designated facilities within the set SLAs.
- Coordinate on warehousing monthly billings based on agreed SLAs.
- Following up with 3PL and all relevant parties to ensure order picking/filing is done accurately.
- Ensuring dispatch to B2C & B2B networks is done in full and on time.
- Timely follow ups with relevant parties on distribution anomalies.
- Implement best practices for warehouse efficiency, including lean principles and cost saving initiatives.
- Supervise a team of warehouse staff which includes but not limited to; fostering a good working environment, KPI setting, tracking, including training and performance evaluations.
- Lead, train, and motivate warehouse assistants and loaders on warehouse management procedures and safety protocols, ensuring compliance with operational standards and promoting a safe working environment.
- Liaising with the team to ensure the correct warehouse layout is maintained at all times to ensure space optimization.
- Supervise and oversee labour broker staff in the warehouse, ensuring compliance with operational procedures, productivity targets, and safety standards, while escalating contractual or disciplinary issues to the service provider.
- Develop and maintain inventory control procedures to minimize loss and ensure accurate tracking of products.
- Liaising with the distribution and planning team to set inventory reorder levels, as well as put together a last mile fulfillment schedule.
- Ensuring inventory is managed in accordance to the best practice of FIFO.
- Planning and conducting cycle spot checks, monthly stock takes and end month stock reconciliations.
- Ensuring basic maintenance standards and compliance with health and safety regulations.
- Train, guide and evaluate new warehouse workers on safety rules.
- Ensure warehouse teams adhere to set warehouse safety guidelines such as but not limited to use of PPEs at all times.
- Generate regular reports on warehouse performance, including inventory levels, order fulfillment, and efficiency metrics, weekly stock holding .
- Analyze data to identify opportunities for process improvement and cost reduction.
- Enforce timely actions on ERP data postings relevant to Warehouse and Distribution .
- Any other duties as assigned by the line manager
You might be a strong candidate if you have/are
- Bachelor’s degree in Supply Chain Management, Logistics, Warehouse and Distribution, Transport and Distribution, Procurement and Logistics or Business administration.
- Minimum of 5 years’ experience in Supply Chain Management, with at least 3 years in warehouse & inventory management and logistics/distribution at a mid-senior level.
- Must demonstrate previous management experience, with ability to lead professionals and guide their career development.
- Proven ability to work with distributors, 3PLs and sales teams to ensure smooth distribution operations as well as ability to implement process improvement initiatives.
- Demonstrates knowledge of the relevant legislation pertaining to the region.
- Is knowledgeable about inventory management, transport routes, warehousing and distribution networks.
- Knowledge and working experience with a robust ERP and WMS.
- Advanced skills in large volume data management.
- Excellent verbal & written communication skills.
- Ability to work remotely under minimal supervision.
- Effective People management skills
What Sun King offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.