Associate Manager, Operations
Sun King
Operations
Madagascar
Posted on Sep 2, 2025
Location: Antananarivo, Madagascar
About the role:
Under the supervision of the Operations Manager, the Associate Manager, Operations will assist the Operations Team by performing a variety of processes to ensure consistent service delivery as per assigned KPIs. This will include but not limited to Imports, Procurement, Inbound Logistics, Outbound Logistics, inventory management and Warehouse Operations. They will be involved in the initial operations department set up in Madagascar.
About the role:
Under the supervision of the Operations Manager, the Associate Manager, Operations will assist the Operations Team by performing a variety of processes to ensure consistent service delivery as per assigned KPIs. This will include but not limited to Imports, Procurement, Inbound Logistics, Outbound Logistics, inventory management and Warehouse Operations. They will be involved in the initial operations department set up in Madagascar.
- Department
- Operations
- Employment Type
- Permanent - Full Time
- Location
- Madagascar
- Workplace type
- Hybrid
What you will be expected to do:
Operations Management
- Demonstrate practical ability to handle huge chunks of data evaluation using Vlookup, Pivot tables, and advance excel formula, and reporting.
- Inventory reporting, Planning and Forecasting
- Think through operational processes and design sustainable solutions
- Undertake system (ERP &CRM) transactions for all operations activities
Warehouse and Inventory Management
- Setting up a warehouse
- Oversee the management of warehouse and retail points - ensuring stocks are managed through inventory management best practices.
- Monitoring the inventory needs while coordinating with the sales team and escalating to relevant teams as needed in order to meet business needs and timelines.
Procurement:
- ERP system transactions
- Maintain an up to date approved vendors database
- Establishing and management of supplier relationships
- Handle end to end procurement processes
- Cash flow forecasting
Inbound & Outbound Logistics:
- Onboard relevant 3PLs; clearing agents, security firms and transportation companies.
- Oversee importation and exportation of products into Madagascar in liaison with established clearing agents.
- Management of 3PL relationships
- System transactions for all in/outbound logistics.
- Any other duties as assigned by your supervisor.
You might be a strong candidate if you:
- Hold a bachelor’s degree in Supply Chain Management, Operations, Procurement & Logistics, or related field, with 4+ years’ relevant experience.
- Possess strong knowledge of supply chain operations, including import/export, transport routes, warehousing, inventory, retail, and last-mile distribution.
- Are value-motivated, passionate about serving rural off-grid consumers, and able to work alone with minimal supervision.
- Have proven experience with ERP systems and proficient in Microsoft Office/Google Suite.
- Are familiar with regional legislation and compliance requirements.
- Demonstrate excellent communication skills in English, with strong people relations and teamwork abilities.
- Are skilled in business planning, procurement, and problem-solving, with the ability to multitask and manage conflicting priorities.
What we offer (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
