Sun King Store Executive , Across Kenya
Sun King
About the role:
Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity.
- Department
- EasyBuy Direct Sales
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Onsite
- Reporting To
- Regional Business Manager
What you would be expected to do:
- Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
- Customer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
- Stock holding - weekly
- Store management – System failures, Alarm performance, repairs, security issues etc
- Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
- Products availability in the field
- Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
- Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
- Track and update the headquarters on any changes in regulation that affect the store operations
- Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.
- Ensure all shop expenses are tracked and reported as directed.
- Any other tasks that may be assigned to you from time to time
You might be a strong candidate if you:
- Hold a Degree/ Diploma or equivalent from a recognized institution.
- Possess at least two years of experience in a similar role – preferably in a customer-facing and stock management role.
- Can clearly and straight to the point communicate fluently in both written and spoken English and Kiswahili.
- Have strong computer skills – MS Excel skill is mandatory.
- Have experience in the use of technology – smartphone and web-based applications.
- Possess a high level of integrity and professionalism.
- Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
What we offer (in addition to compensation and statutory benefits):
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.