EB Programs Optimization Associate
Sun King
Kenya
Posted on Jul 23, 2025
An EB Programs Optimization Associate will be responsible for planning and coordination of programs to ensure continuance on organization's day-to-day core functions. Work with other stakeholders to ensure pilots and projects are actualized within stipulated timelines.
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Hybrid
What you would be expected to do:
• Handle Program escalations and provide timely feedback/solutions.
• Formulate mechanisms to improve common requests.
• Collaborate with other departments to ensure their requests are attended to by taking front line initiative in pilots/projects assigned.
• Administer surveys to expedite process alignments.
• Creating/Documenting detailed processes and producing comprehensive reports based on any assignment to ensure logical analysis and efficient decision-making.
• Design presentations, data visualisations and dashboards for strategic planning and project executions.
• New product / software piloting, reporting and implementation.
• Work closely with Program Managers to ensure effective and efficient project executions.
• Formulate mechanisms to improve common requests.
• Collaborate with other departments to ensure their requests are attended to by taking front line initiative in pilots/projects assigned.
• Administer surveys to expedite process alignments.
• Creating/Documenting detailed processes and producing comprehensive reports based on any assignment to ensure logical analysis and efficient decision-making.
• Design presentations, data visualisations and dashboards for strategic planning and project executions.
• New product / software piloting, reporting and implementation.
• Work closely with Program Managers to ensure effective and efficient project executions.
You might be a strong candidate if you:
•Have a bachelor’s degree or its equivalent.
• Possess at least 2 years experience with a proven track record of records maintaining and interaction with different systems and tools.
• Have knowledge and experience in operational tools as google sheets, slides and app script would be an added advantage.
• Possess Project Management skills and any certification or its equivalent will be an added advantage.
• Have excellent interpersonal skills and ability to work with stakeholders with different working styles, priorities and communication styles.
• Demonstrated excellent time management skills in terms of workload balancing and response time to queries of colleagues.
• Are able to evaluate prioritization of tasks and projects on the go and work on high impact-low effort items first. Multitasking is key.
• Have problem solving ability and fix what’s broken mindset - strategic thinking, innovation and action.
• Possess excellent attention to detail, you understand that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.
• Possess excellent issue-tracking and resolution skills over long periods of time
• Possess at least 2 years experience with a proven track record of records maintaining and interaction with different systems and tools.
• Have knowledge and experience in operational tools as google sheets, slides and app script would be an added advantage.
• Possess Project Management skills and any certification or its equivalent will be an added advantage.
• Have excellent interpersonal skills and ability to work with stakeholders with different working styles, priorities and communication styles.
• Demonstrated excellent time management skills in terms of workload balancing and response time to queries of colleagues.
• Are able to evaluate prioritization of tasks and projects on the go and work on high impact-low effort items first. Multitasking is key.
• Have problem solving ability and fix what’s broken mindset - strategic thinking, innovation and action.
• Possess excellent attention to detail, you understand that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.
• Possess excellent issue-tracking and resolution skills over long periods of time
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that diversity (of race, gender, sexual orientation, religion, ethnicity, national origin, personality type, perspective, and all the other fascinating characteristics that make us different) enriches innovation and our competitiveness in the market.
We strive to ensure diverse perspectives inform critical decisions, and we actively work towards ensuring all Greenlighters feel like they belong. We also know that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Greenlight recruits, employs, trains, compensates and promotes individuals based on experiences and demonstrated job performance, regardless of race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, disability, or any other protected characteristic as established by law.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
