Manager, Business Transformation
Sun King
The BT Team’s Pillars: Our work is structured around 5 key pillars:
- Project & Pilot Management: Driving strategic projects and pilots that deliver measurable impact.
- Change Management: Ensuring our teams and customers adopt new processes, tools, and ways of working successfully.
- Process Improvement & Automation: Redesigning and improving key business processes for efficiency and scale.
- Market & Product Expansion: Supporting Sun King’s entry into new markets and products.
- Business Insights & Research: Delivering actionable insights that inform decisions and strategy.
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Hybrid
- Reporting To
- Business Transformation Lead Africa
What you would be expected to do:
- Develop and execute change management strategies for all major projects and pilots, using industry-standard methodologies (such as PROSCI) to support the adoption of new processes and systems.
- Build organizational capability for sustainable change across markets.
Measure and report on change adoption and effectiveness.
- Mentor, coach, and develop members in the team.
- Provide project guidance and strategic direction across transformation programs.
- Foster a culture of accountability, learning, and impact in the BT team.
- Project management of high-priority transformation initiatives across the business.
- Drive end-to-end project management — from scoping and planning to execution and handover.
- Ensure all projects are delivered on time, on scope, and with measurable outcomes.
- Process Improvement & Digital Transformation:
- Identify opportunities for process redesign, automation, and simplification.
- Partner with tech teams to implement solutions that drive efficiency, cost savings, and quality improvement.
- Identify opportunities for process redesign, automation, and simplification.
- Partner with tech teams to implement solutions that drive efficiency, cost savings, and quality improvement.
- Manage go-to-market programs for new market entries and product launches.
- Work with regional heads to drive readiness and execution.
- Drive data-driven insights to inform transformation priorities and track progress.
- Present findings and recommendations to senior stakeholders in a clear and actionable manner.
- Build trusted relationships with key internal and external stakeholders across functions and geographies.
- Facilitate cross-functional collaboration and drive alignment on project priorities and execution.
You might be a strong candidate if you have/are:
- A bachelor’s degree in a relevant discipline.
- 5+ years of experience in fast-paced organizations, including 2+ years in management consulting, strategy, PMO, or transformation roles where you developed skills in at least 4 of the following areas: (1) Project & Pilot Management. (2) Change Management. (3) Process Management & Redesign (Lean Six Sigma). (4) Digital Transformation. (5) Market Expansion & Product Launches. (5) Business Insights & Analytics
- Proven experience mentoring teams.
- Exceptional stakeholder management and communication skills — experience engaging senior leadership.
- Fluency with key business tools: Excel/Sheets, PowerPoint/Slides, BI platforms, Project Management tools like Notion and Click Up.
- Comfortable with ambiguity and the ability to navigate complex and changing environments, typical of consulting teams.
- Good problem-solving skills.
- Demonstrated ability of taking ownership of work, think innovatively about business, and solve complex problems.
- Willingness to spend at least 30% of the time traveling to drive cross-functional engagements to understand the ins and outs of the business.
- Passion for Sun King’s social mission to power access to brighter lives by bringing innovative, trustworthy, renewable energy to underserved consumers.
- A clear alignment to the Sun King Way.
- MBA or relevant Master's degree.
- Industry-recognized Change Management certification (PROSCI, APMG, CCMP or equivalent).
- Project Management certification (PMP, PRINCE2, Agile/Scrum Master).
- Experience applying design thinking principles and Human Centre Design (HCD) (Mindsets > Process and Doing > Thinking). See link.
- Experience in energy access, last-mile distribution, fintech, or similar industries.
- Experience working across multiple geographies and cultures. Fluency in French is a plus.
What we offer (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.