Agent Operations Associate
Sun King
Operations
Tanzania
Posted on Jun 30, 2025
Location: Arusha
About the role:
The Agent Operations Associate will report to the Head of Marketing, with a dotted line to the Senior Marketing Lead and will manage the delivery and distribution of kits and awards for Energy Officers, coordinating agent promotions, assisting with event logistics, and overseeing merchandise production and distribution for new product launches. This role ensures smooth operational execution of agent-related activities and supports marketing initiatives across Tanzania.
About the role:
The Agent Operations Associate will report to the Head of Marketing, with a dotted line to the Senior Marketing Lead and will manage the delivery and distribution of kits and awards for Energy Officers, coordinating agent promotions, assisting with event logistics, and overseeing merchandise production and distribution for new product launches. This role ensures smooth operational execution of agent-related activities and supports marketing initiatives across Tanzania.
- Department
- Marketing & Creative
- Employment Type
- Permanent - Full Time
- Location
- Tanzania
- Workplace type
- Onsite
- Reporting To
What you would be expected to do:
Energy Officer Kit Management
- Manage the production, distribution, and tracking of Energy Officer deliver kits and awards through the Kazi platform, ensuring timely and accurate delivery.
Agent Promotions
- Work closely with the Marketing Manager Tanzania to develop, coordinate, and execute promotional activities targeted at agents to boost engagement and sales.
Event and Conference Coordination
- Facilitate the setup, coordination, and management of conferences, expos, and area launches, ensuring all logistical requirements are met for successful events.
Merchandise Production and Distribution
- Oversee the production and timely disbursement of merchandise related to all new product launches, maintaining stock levels and quality standards.
Cross-functional Partnership
- Liaise with marketing, partnerships, and operations teams to ensure alignment and smooth execution of agent-related activities and campaigns.
Reporting and Documentation
- Maintain accurate records of kit deliveries, promotional activities, event participation, and merchandise distribution; provide regular updates to the Country Marketing Lead.
You might be a strong candidate if you have:
- A Diploma or Bachelor's degree in Marketing, Business Administration, or a related field.
- A proven track record in operations, marketing coordination, or agent management roles.
- Strong project management skills, with exceptional attention to detail and the ability to manage multiple priorities.
- Excellent communication skills and the ability to work well with individuals across different functions.
- Proficiency in Microsoft Office; experience with logistics or inventory management systems is a plus.
What Sun King offers:
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, partnership culture made up of talented colleagues who are passionate by the need of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better mentor, manager, and professional through the Sun Center for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
