Credit Manager - Kenya
Sun King
Kenya
Posted on Jun 10, 2025
Location: Kenya
About the Role:
The Credit Manager - Kenya position is a field based role under the Global Risk and Credit team in Kenya. The role holder will be responsible for overseeing and managing credit risk & other risks within the Easybuy business. This role requires designing, implementing, and maintaining robust credit risk controls and operational processes to strengthen/improve the portfolio health and compliance.
The Credit Manager - Kenya position is a field based role under the Global Risk and Credit team in Kenya. The role holder will be responsible for overseeing and managing credit risk & other risks within the Easybuy business. This role requires designing, implementing, and maintaining robust credit risk controls and operational processes to strengthen/improve the portfolio health and compliance.
- Department
- Corporate Risk
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Onsite
What you would be expected to do
Analyze portfolio performance:
- Identifying and classifying customers at risk of default through data analysis and direct client interaction.
- Identification of portfolio Reflags and timely reporting of the same
- Ensuring timely and accurate reporting of risk indicators and portfolio performance metrics.
- Understanding regional/Area trends, specific Product trends and proposing remedies to avert any negative trends.
Audit & Compliance:
- Conduct internal audits to identify process gaps and ensure compliance with existing policies- (Underwriting, Collection process, Welcome, Repossession process, Change of details etc )
- Provide detailed findings with actionable risk mitigation recommendations.
Collections Interventions:
- Engage in proactive collection strategies i.e. ensuring KYC and Underwriting strategies aimed at enhancing the quality of clients onboarded.
- Generate, Define and implement field driven collection strategies through the field teams to improve collections.
- Review existing policies and their impact on portfolio management and recommend adjustments or updates based on the market trends or field findings.
- Ensure Optimization of Portfolio segmentation is achieved by assigning accounts from different buckets to specific users and propose segmentation changes where necessary.
- Pilot Management: Ensure pilots in the field are well managed and tracked to meet the set success metrics by engaging the relevant stakeholders
- Fraud management: Ensure investigations into reported fraud cases are done in a timely manner and cases closed within SLA.
- Reporting & Documentation: Prepare comprehensive field reports including data collation, process documentation, and operational insights. Ensure timely and accurate reporting of risk indicators and portfolio performance metrics.
- Perform industry research, analyse information collected and propose changes that will improve the competitiveness of Greenlight Planet Kenya Limited from both sales and collections.
- Any other task allocated by the credit lead/Risk leadership team in relation to the role scope from time to time.
You might be a strong candidate if you have
Academic Qualification & Work Experience
- Bachelor’s Degree in finance, Risk Management or a related business field, over 10 years related experience preferably in the Audit/Risk/Credit/Analytics department with at least 5 years in a supervisory role
- Other relevant certification in Credit Management or Business Analytics/Statistics/ Data/Computer Science is an added advantage.
- Significant knowledge of data collection, field surveys
- Excellent planning, organisational and analytical skills with strong attention to detail
Personal Attributes
- Self-drive, flexibility, can quickly adapt to change, and able to multitask in a fast-paced environment
- Clear thinking/problem solving ability. Ability to spearhead/lead projects/process improvement within operations and drive positive change, being able to break down complex issues into simpler steps and resolve them
- Strong leadership skills to direct and motivate a team of professionals
- Excellent presentation and communication skills, both verbal and written expression.
- Collaboration skills and stakeholder management: Ability to engage effectively with key stakeholders, working collaboratively to ensure sound business outcome.
- Outstanding planning and organizational skills
- Ability to work independently with minimum supervision
- Willingness to spend 70% of the time in the field.
- High level of integrity and confidentiality
What Sun King Offers
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
