Insights Manager
Sun King
About the Role
The successful candidate will be key in optimizing credit policies, enhancing operational efficiencies, and shaping business strategies through data-driven insights.
- Department
- Corporate Risk
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Hybrid
- Reporting To
What you would be expected to do:
- Collaborate with executive leadership to identify strategic opportunities to reduce credit risk exposure and provide data-driven recommendations to improve portfolio quality.
- Develop and execute advanced analytics solutions, including statistical analysis, forecasting models, and A/B testing, to optimize credit policies and operational processes.
- Drive the development and monitoring of Key Performance Indicators (KPIs) and dashboards to align field agents and staff collection and default reduction activities with business objectives.
- Interpret data to forecast trends and assess potential risks impacting credit and collections.
- Support the credit team with ad hoc and periodic requests requiring in-depth analysis.
- Act as a liaison between the credit team and data science and intelligence sub-departments to develop models that enhance risk assessment and process efficiency.
- Evaluate collections performance indicators and identify red flags, recommending targeted interventions for each region.
- Design and conduct surveys aimed at refining credit policies and improving customer segmentation.
- Develop actionable roadmaps to enhance credit policies and automate processes using available tools.
- Collaborate with GAT to create tools that improve data collection, analysis, and process efficiency in the credit and risk teams
- Partner with the data intelligence and engineering sub-departments to design and optimize data pipelines and workflows to enhance data accessibility and reporting.
- Design and develop dashboards and reports using tools like Tableau, Looker, or PowerBI to support informed decision-making.
- Communicate insights and recommendations to stakeholders, ensuring alignment between business strategy and data-driven initiatives.
- Translate complex data into actionable strategies and present findings in a structured, visually compelling manner.
- Lead key projects across multiple teams, ensuring timely and high-quality delivery.
- Mentor junior team members and review their work to enhance analytical capabilities across the department.
- Participate in regular management meetings, providing insights that drive operational efficiency and growth.
- Identify, analyze, and communicate the potential impact of risk events on business performance.
- Forecast market trends and recommend strategies to mitigate financial exposure.
- Ensure robust data governance and compliance in all credit analytical processes.
You might be a strong candidate if you have:
- Bachelor's or Master’s degree in Data Science, Actuarial Science, Computer Science, Mathematics, Business Analytics, Economics, or a related quantitative field.
- 8+ years of experience in business intelligence, strategic analysis, or a similar role, with a proven track record of driving business outcomes through data insights.
- Prior experience in project management with a strong ability to manage cross-functional initiatives.
- Programming experience in SQL, Python, or R for data analysis and modeling.
- Expertise in data visualization tools such as Tableau, Looker, or Power BI.
- Strong statistical knowledge and experience with A/B testing, regression analysis, and hypothesis testing.
- Experience working with AWS or other cloud platforms (GCP, Azure) is a plus.
- Strategic mindset with the ability to align data insights with business objectives.
- Strong problem-solving and decision-making abilities.
- Exceptional communication skills (oral, written, and visual) to convey insights to both technical and non-technical stakeholders.
- Demonstrated ability to work collaboratively across departments and manage multiple stakeholders.
- High attention to detail and the ability to spot inconsistencies in data.
What Sun King Offers (in addition to compensation and statutory benefits)
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.