Operations Associate
Sun King
Operations
Uganda
Posted on May 4, 2025
Job Location: Kampala, Uganda
About the role:
The Operations Associate at Sun King will oversee all aspects of warehouse inventory management, including stock reporting, dispatch coordination, and returns processing. The position requires strong attention to detail, proactive problem-solving, and the ability to manage multiple tasks and processes simultaneously
- Application Deadline
- May 15, 2025
- Department
- Operations
- Employment Type
- Permanent - Full Time
- Location
- Uganda
- Workplace type
- Onsite
- Reporting To
What you would be expected to do
- Oversee end-to-end warehouse inventory management, ensuring timely and accurate weekly stock reporting across all SKUs, spare parts (SPs), and marketing materials.
- Lead monthly warehouse stock counts and reconciliations, ensuring variances are promptly investigated and resolved.
- Manage the returns process by verifying all stock returned from shops and ensuring completion of relevant system transactions within 72 hours, with timely feedback provided.
- Ensure all outbound stock is scanned and serial numbers are captured daily, maintaining an up-to-date serial tracker. For Partnership stock, ensure serials are visible within 1 hour of scanning; for EBD stock, ensure visibility 1 day prior to dispatch.
- Facilitate unlock requests for Partner and Employee Purchase Units by coordinating with the Programs team.
- Coordinate efficient stock dispatches based on inventory planning inputs from the collaboration teams.
- Maintain and update key operational trackers daily, including:
- Updated stock quantities
- Partnership serial numbers
- Marketing materials and booklet quantities
- Implement and manage an Aging Inventory SOP to proactively identify and assist with plans for the liquidation of slow-moving stock.
- Verify and confirm all stock receipts at the warehouse upon arrival.
- Maintain proper documentation for all warehouse dispatches and receipts, ensuring easy retrieval and audit readiness.
You might be a strong candidate if you
- Have a bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field, or equivalent practical experience.
- Possess organizational and problem-solving abilities, with a keen eye for detail and process improvement.
- Hold at least 3 years of experience in warehouse operations, inventory control, or logistics management.
- Have experience with stock reconciliation, inventory tracking systems, and returns management processes.
- Have good communication and social skills, with the ability to engage effectively with diverse stakeholders across departments and levels.
What Sun King offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
