Sun King Shop Executive, Kanté
Sun King
- Department
- EasyBuy Direct Sales
- Employment Type
- Permanent - Full Time
- Location
- Togo
- Workplace type
- Onsite
- Compensation
- Fr150,000 / month
What you would be expected to do
- Receive stock and keep track of inventory from warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the -shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders
- Prepare daily on hand stock report and share with team
- Report on daily issued out stock for replacement and or replenishment
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform basic check on the faulty units before replacement
- Conduct basic repair on the in-warranty returns
- Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair work bench in line
- Observation of safety procedures to avert hazards at the work bench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
You might be a strong candidate if you have
- Has a Bachelors’ Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Can demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word
- Ability to speak local languages (Ewe; Ifè)
- Resides in or around Atakpamé.
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry.
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Sun King Employees who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Our Hiring Process
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