Regional Mentor, Western
Sun King
Area of Coverage: Mpigi, Kasese, Ishaka, Mbabara, Masaka,
Languages: Luganda, Runyakitara, Runyoro, Rukonjo
The Regional Mentor at Sun King will facilitate learning delivery, developing content, and mentoring sales staff & agents within the Region
- Application Deadline
- April 05, 2025
- Department
- EasyBuy Program Management
- Employment Type
- Fixed Term Contract
- Location
- Uganda
- Workplace type
- Onsite
- Reporting To
- Training Manager
What you will be expected to do;
- Deliver classroom and field-based training to staff and agents in the assigned region.
- Keep track of set KPIs and achieve training targets as required
- Design and deliver training assessments with the guidance of the Training Manager
- Assist the Training Manager in identifying staff training needs.
- Ensure 100% adoption and usage of technology-based work tools by all field staff
- Drive consistent & accelerated learning performance through data tools
- Doing timely communication of policies, training updates & changes to assigned region
- Collect and give feedback on the implementation of new tools, products, and processes
- Run the administration of knowledge-based platforms
- Drive agent engagement & lesson completion via the learning management system
- Facilitate and ensure effective delivery of 90-day induction and mentorship for field-based staff in the assigned region
- Assist in the development and improvement of training materials and concepts
You might be a strong candidate if you:
- Have a bachelor's degree in Business Administration or any related field with at least 2 years of experience in training and coaching, preferably in the areas of sales, customer service, or marketing.
- Are knowledgeable about Learning Management Systems.
- Can conceptualize and develop a conducive learning environment.
- Demonstrate diligence, accuracy, reliability, and proactiveness.
- Are proficient in Microsoft Office and other visualization tools.
- Possess excellent communication, critical thinking, and problem-solving skills.
- Have strong planning and organizing abilities, are self-motivated, and able to work under minimal supervision with the flexibility to travel frequently to remote areas.
- Are passionate about working with rural, off-grid consumers and resolving their issues.
What Sun King offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards a profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Our Hiring Process
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