Warehouse and Distribution Lead - Operations, Malawi
Sun King
Operations
Malawi
Posted on Feb 13, 2025
Location: Malawi
About the role:
The Warehouse and Distribution Lead at Sun King will perform a variety of duties to ensure consistent service delivery as per assigned KPIs. This will include but not limited to Warehouse Floor Plan Implementation, Overseeing Inbound & Outbound Order Execution, Warehouse Inventory Planning and Warehouse Associate team management.
About the role:
The Warehouse and Distribution Lead at Sun King will perform a variety of duties to ensure consistent service delivery as per assigned KPIs. This will include but not limited to Warehouse Floor Plan Implementation, Overseeing Inbound & Outbound Order Execution, Warehouse Inventory Planning and Warehouse Associate team management.
- Department
- Operations
- Employment Type
- Permanent - Full Time
- Location
- Malawi
- Workplace type
- Onsite
- Reporting To
- Operations Manager
What you would be expected to do:
Oversee Warehouse Operations
- Oversee the daily operations of the warehouse, including receiving, inspection, storage, and dispatch of finished goods, spare parts and merchandise at designated facilities within the set SLAs
- Coordinate on warehousing monthly billings based on approved SLAs
- Following up with 3PL and all relevant parties to ensure order picking/filling is done accurately
- Ensuring dispatch to B2C & B2B networks is done in full and on time
- Timely follow ups with relevant parties on distribution anomalies
- Implement best practices for warehouse efficiency, including lean practices and cost saving initiatives
- Supervise a team of warehouse staff which includes but not limited to; fostering a good working environment, KPI setting, tracking, including training and performance evaluations
- Liaising with the team to ensure the correct warehouse layout is maintained at all times to ensure space optimization
Inventory Management
- Develop and maintain inventory control procedures to minimize loss and ensure accurate tracking of products.
- Liaising with the distribution and planning team to set inventory reorder levels, as well as set up a last mile fulfillment schedule.
- Ensuring inventory is managed in accordance to the best practice of FIFO
- Planning and conducting cycle spot checks, monthly stock takes and end month stock reconciliations
Evaluate Health, Safety and Compliance
- Ensuring basic maintenance standards and compliance with health and safety regulations.
- Train, guide and evaluate new warehouse workers on safety rules.
- Ensure warehouse teams adhere to set warehouse safety guidelines such as but not limited to use of PPEs at all times.
Reporting
- Generate regular reports on warehouse performance, including inventory levels, order fulfillment, and efficiency metrics, weekly stock holding
- Examine data to identify opportunities for process improvement and cost reduction
- Enforce timely actions on ERP data postings relevant to Warehouse and Distribution
- Any other duties as assigned by the Line Manager
You might be a strong candidate if you:
- Hold a Bachelor’s degree in Supply Chain Management, Logistics, Warehouse and Distribution, Transport and Distribution, Procurement and Logistics or Business administration. A master's degree is an added advantage.
- Have a minimum of 5 years’ experience in Supply Chain Management, with at least 3 years in warehouse & inventory management and logistics/distribution at a mid-senior level
- Are able to demonstrate previous management experience, with ability to manage professionals and guide their career development
- Have the ability to work with distributors, 3PLs and sales teams to ensure smooth distribution operations as well as ability to implement process improvement initiatives
- Are able to demonstrates knowledge of the relevant legislation pertaining to the region
- Are knowledgeable about inventory management, transport routes, warehousing and distribution networks
- Have knowledge and working experience with a robust ERP and WMS
- Possess advanced skills in large volume data management
- Have excellent verbal & written communication skills
- Have the ability to work remotely under minimal supervision
- Possess effective People management skills
What we offer (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards a profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
