IT Intern
Sun King
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Kenya
Posted 6+ months ago
Location: Nairobi, Kenya
About the role:
As an IT Intern , you will be instrumental in supporting our IT department’s daily operations. This internship offers a valuable opportunity to gain hands-on experience and develop your technical skills and contribute to the efficiency of our IT infrastructure in a cutting-edge, renewable energy industry.
- Department
- Global Analytics and Technology
- Employment Type
- Internship
- Location
- Kenya
- Workplace type
- Onsite
What you would be expected to do:
- Diagnose and resolve issues related to computer hardware, software, and peripherals with the guidance of the line manager or supervisor.
- Repair and replace damaged or malfunctioning IT equipment to ensure minimal downtime.
- Reacting in a timely manner to service issues and requests raised on the help desk platform and ensuring they are resolved within the SLA.
- Regularly perform inventory checks to monitor IT asset levels and replenish the hospital stock or recommend procurement when necessary.
- Create and manage user accounts across various business assistance applications.
- Provide troubleshooting aid for audio-visual equipment during meetings and presentations.
- Execute additional tasks as directed by the line manager or other supervisory staff.
You would be a strong candidate if you:
- Are a recent graduate in bachelor’s degree in computer science, Information Technology.
- Demonstrate a robust knowledge of operating system distributions, including Windows, Linux, and macOS.
- Posses proficiency in, and a thorough comprehension of key applications including Office 365, Google Workspace, Symantec Endpoint Protection, and PRTG Network Monitor.
- Are proficient in troubleshooting and resolving complex technical problems involving computer hardware, software, and peripheral devices, ensuring optimal system functionality.
- Have experience using IT helpdesk systems.
- Possess strong comprehension of IT systems and technologies.
- Have the ability to work alone and as part of a team.
- Are willing to learn and adapt to new problems.
What Sun King Offers (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, colour, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
Our Hiring Process
Stage 1:
Applied
Stage 2:
Review
This job is no longer accepting applications
See open jobs at Sun King.See open jobs similar to "IT Intern" Shortlist.
