Regional Trainers
Sun King
The team you would join:
Greenlight’s pay-as-you-go (PAYG) Program Management team is continuing to build its presence in Tanzania, and we are looking for an experienced Regional Mentor to join our team. Our PAYG-enabled products allow consumers to pay for their Sun King products over a period of 4-18 months.
The inbuilt PAYG technology enables customers to pay for a few days’ or weeks’ worth of energy at a time, and it monitors how far they have progressed towards completing their payment plan.
We are looking for experienced Regional Trainers to facilitate learning delivery, develop content and mentor sales staff & agents across the country.
- Application Deadline
- January 17, 2025
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Tanzania
- Workplace type
- Onsite
- Reporting To
- Country Training Manager
What you would be expected to do:
- Design, Develop, and Facilitate Training Programs: Create and deliver engaging training modules on sales techniques, product knowledge, and customer engagement, using interactive methods like role-playing and simulations to ensure relevance for field staff and freelancers.
- Evaluate Training Effectiveness: Assess the impact of training programs through feedback, tests, and observation of field performance, providing actionable recommendations for improvement.
- Provide On-the-Job Guidance and Coaching: Assist field staff during sales activities by offering real-time coaching, feedback, and assistance to improve results and address immediate concerns.
- Equip Teams with Comprehensive Product Knowledge: Train teams to confidently grasp product features, benefits, and usage, enabling them to address customer queries and concerns effectively.
- Take part in onboarding new hires and field agents: Collaborate with HR and team managers to onboard and equip new hires and freelancers with the skills and knowledge needed for success in their roles.
- Align Training with Business Objectives: Partner with Regional Business Managers to identify training needs, align programs with organizational goals, and address specific field requirements.
You might be a strong candidate if you
- A bachelor’s degree in business administration, sales and marketing, education, or a related field is required.
- At least 2–4 years of experience in training or a similar role, with a proven track record of designing and delivering successful programs.
- Expertise in sales processes and techniques, particularly in door-to-door or Pay-As-You-Go sales models, with the ability to train others effectively.
- Proficiency in creating and delivering engaging training content using interactive methods and e-learning tools.
- Strong communication skills with the ability to inspire and motivate trainees.
- The ability to evaluate training effectiveness, address gaps, and drive improvements using data.
- A willingness to travel extensively and adapt training approaches to diverse audiences and contexts.
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast-growing, high-impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.