Regional Business Manager
Sun King
The team you would join:
- Application Deadline
- January 17, 2025
- Department
- EasyBuy Direct Sales
- Employment Type
- Permanent - Full Time
- Location
- Tanzania
- Workplace type
- Onsite
- Reporting To
- Country Business Leader
What you would be expected to do:
- Oversee recruitment, onboarding, and professional development for team members.
- Provide role clarity and guidance to ABMs, Regional Mentors, and Sun King Store Executives, ensuring alignment with organizational goals.
- Conduct regular training sessions on sales, collections, product knowledge, and technical skills.
- Exceed monthly sales and collections targets through robust planning and execution.
- Regularly review sales progress and provide targeted training for improved collections.
- Conduct field visits and joint sales activities with ABMs and Energy Officers to enhance performance.
- Deliver world-class customer service, ensuring product delivery, training, installation, and after-sales services meet high standards.
- Establish clear processes to resolve customer issues within 24 hours.
- Develop and execute regional strategies to expand market share and optimize product availability.
- Monitor Market activities and adapt strategies to protect and grow the business.
- Evaluate sales, collections, and customer behaviour data to identify trends and opportunities.
- Use insights from performance monitoring and market research to tailor strategies for growth and efficiency.
- Optimize resource allocation, including manpower and materials, to meet sales and operational objectives.
- Ensure compliance with high standards for sales processes, marketing activities, and store maintenance.
- Define measurable performance goals for all team members and conduct periodic evaluations.
- Implement performance-based rewards and recognition programs to motivate high achievers.
- Address underperformance with targeted action plans, including additional training or role reassignment.
You might be a strong candidate if you:
- A Bachelor’s degree in Business Administration, Sales & Marketing, Economics, or a related field is required, with an MBA in Business Management considered an added advantage for enhancing strategic and management capabilities.
- At least 4-7 years of experience in sales, business operations, or regional management, preferably in the consumer goods, solar, or renewable energy sectors, along with expertise in managing teams and direct sales channels such as door-to-door or Pay-As-You-Go models, is essential.
- Practical experience in collections management, customer follow-ups, and achieving sustainable growth in dynamic markets is crucial.
- Proficiency in data evaluation using tools such as MS Excel, CRMs, or sales performance platforms, paired with strong communication, negotiation, and social skills, is required.
- Familiarity with rural or off-grid markets, renewable energy products, and the capability to exceed sales targets while addressing unique market demands is highly desirable.
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast-growing, high-impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.