EB Programs Optimization Manager
Sun King
About the role:
The EB Programs Optimization Manager will oversee all projects and pilots in Kenya and other regions to some extent, ensuring duties are effectively compartmentalized and coordinated within the core functions of Sun King. The role involves assisting logistics, technical issues (both software and hardware), and testing and validating new products and services. This position requires extensive fieldwork (~70% travel within and outside of the country).
- Department
- EasyBuy Program Management
- Employment Type
- Permanent - Full Time
- Location
- Kenya
- Workplace type
- Hybrid
What you would be expected to do:
- Coordinate Implementations: Oversee Easy Buy-related implementations in your designated country and across other regions.
- Team Development: Manage and develop in-country Program Optimization associates, fostering their professional growth.
- Specialization Leadership: Steer the development of team specializations in areas such as Automation, Data & Reporting, Products & Services, and Commercial Relations.
- Goal Achievement: Drive the team towards meeting its goals and performance targets.
- Project Management: Manage specific projects and pilot programs, ensuring effective implementation with clear plans, documentation, and timelines.
- CRM Configuration: Ensure proper configuration of CRM systems and tools of trade in your country.
- Expansion assistance: Facilitate expansion efforts by setting up and project-managing sales initiatives in new areas.
- Cross-Unit synergy: Work closely with various departments to ensure the successful execution of projects and pilots.
You might be a strong candidate if you:
- Hold a bachelor’s Degree or equivalent.
- Possess 2-4 years of relevant experience in a similar role, preferably in Program or Project Management within industries such as FMCG or financial services.
- Have at least 2 years of experience in team management with a proven track record of success.
- Possess certifications such as Project Management Professional (PMP), Program Management Professional (PgMP), or other IT-related qualifications are a plus.
- Demonstrate excellent people relations skills with the ability to engage diverse stakeholders effectively.
- Possess sufficient communication skills, fluent in both written and spoken English.
- Are exceptional in time management to balance multiple workloads and reply to inquiries promptly.
- Demonstrate strong prioritization skills to focus on high-impact tasks and projects.
- Have a problem-solving mindset with a strategic and innovative approach.
- Exhibit keen attention to detail, recognizing the significance of minor elements in achieving excellence.
- Are proficient in issue tracking and resolution, even over extended periods.
- Have the ability to handle multiple tasks simultaneously with a high degree of accuracy.
What Sun King Offers (in addition to compensation and statutory benefits)
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.