Sun King Store Executive, Tsevié
Sun King
- Department
- EasyBuy Direct Sales
- Employment Type
- Permanent - Full Time
- Location
- Togo
- Workplace type
- Onsite
- Reporting To
- State Business Manager, South
What you would be expected to do:
- Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
- Customer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
- Prepare and submit regular and ad hoc reports on
- Stock holding - weekly
- Store management – System failures, Alarm performance, repairs, security issues etc
- Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
- Products availability in the field
- Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
- Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
- Track and update the headquarters on any changes in regulation that affect the store operations
- Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.
- Ensure all shop expenses are tracked and reported as directed.
- Any other tasks that may be assigned to you from time to time.
You might be a strong candidate if you:
- Hold a Degree/ Diploma or equivalent from a recognised institution.
- Possess at least two years of experience in a similar role – preferably in a customer-facing and stock management role.
- Can clearly and straight to the point communicate fluently in both written and spoken English and Portuguese.
- Have strong computer skills – MS Excel skill is mandatory.
- Have experience in the use of technology – smartphone and web-based applications.
- Possess a high level of integrity and professionalism.
- Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
What Sun King Offers:
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.