Area Business Manager, Balaka - Malawi
Sun King
The team you would join: Sun King EasyBuy
The EasyBuy Direct Sales team is the market facing arm of Sun King’s pay-as-you-go (PAYG) direct to consumer sales business. The Easy Buy Direct Sales team is in charge of recruiting, managing, and guiding the company’s network of thousands of commission sales agents, called “Energy Officers” that promote and sell Sun King’s PAYG solar solutions and provide customer ongoing service in their local territories. Sales management on Sun King’s EasyBuy Direct sales team ensures that the company meets its sales, collections, and repayment targets and for providing fair, respectful, customer-centered service to Sun King customers.
Through the EasyBuy PAYG solar business model, customers can purchase a Sun King solar home solution by making a small down-payment up front and paying the remaining balance through a series of installments over a pre-arranged period of time.
- Department
- EasyBuy Direct Sales
- Employment Type
- Permanent - Full Time
- Location
- Malawi
- Workplace type
- Onsite
- Reporting To
- Regional Business Manager
What you would be expected to do:
- Drive sales, collections, and oversee direct distribution of Sun King™ products sold on a pay-as-you-go (PAYG) basis through a network of sales agents known as "Field Sales Executives (FSEs).
- Pursue multiple avenues to find and recruit FSEs to represent and sell Sun King EasyBuy products.
- Monitor productivity, and manage the performance of FSEs, and ensure assigned tasks are fulfilled.
- Provide ongoing training to the FSEs on several aspects of the business such as sales, collections, customer service, product features and functionality, and inventory management.
- Conduct daily market visits and resolve issues faced by the FSEs and customers.
- Ensure FSEs provide strong customer through activities such as: prospecting and sale initiation conversations, product installation, customer education on how to make payments, and after-sales warranty issues.
- Adapt, comply with, and ensure adherence to sales policies and processes within the team.
- Keep abreast of market trends and expansion.
You might be a strong candidate if you:
- hold a degree or diploma in a business related field or have a minimum of two years working in a field sales role in the FMCG, microfinance, banking or telecom industries;
- are passionate about positively impacting the lives of rural consumers;
- are a able to work in a team with great interactive skills to mentor your team to deliver on expectations.
- have proficient skills in Microsoft Office (Ms Word, Excel and PowerPoint)
What we offer (in addition to compensation and statutory benefits):
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
About Sun King
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.