Sun King Store Executive
Sun King
Administration
Zambia
Posted on Sep 23, 2024
Locations: Zambia
About the role:
The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.
The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.
- Department
- EasyBuy Direct Sales
- Employment Type
- Permanent - Full Time
- Location
- Zambia
- Workplace type
- Onsite
- Reporting To
- Regional Business Manager
What you would be expected to do:
- Receive stock and keep track of inventory from the warehouse.
- Manage and issue out stock as per FIFO standards.
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep off-the-shelf sales details.
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders
- Prepare daily on-hand stock report
- Report on daily issued out stock for replacement and or replenishment
- Repairs and Spare Parts management
- Take custody of the repair tools and tool kits
- Perform basic checks on the faulty units before replacement
- Conduct basic repairs on the in-warranty returns
- Ensure the center is well maintained and tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair workbench in line
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Help Energy Officers and coordinate with the Call Center in resolving customer queries.
You might be a strong candidate if you:
- Has a Bachelor’ Degree or Diploma from a recognized institution in any related field.
- Has 2 years hands on experience in a service center
- Has effective communication skills
- Has broad knowledge of the Sun King products
- Can demonstrate high levels of integrity with a proactive and positive attitude.
- Has a strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word.
What we offer (in addition to compensation and statutory benefits):
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
