Location: Uganda & Rwanda

Reporting To: Head of Quality Language

Requirement: Fluency in English

About the Role

We’re looking for a highly skilled Field Quality Engineer to join our team in Rwanda or Uganda. This role is crucial in ensuring Spiro's commitment to delivering high-quality electric vehicles and maintaining customer satisfaction. The successful candidate will play a key part in monitoring, analyzing, and improving quality standards across field operations.

Key Responsibilities

• Inspect products against established quality standards and ensure compliance.

• Measure, analyze, and report on all aspects of quality to ensure delivery of top-tier products.

• Support continuous improvement initiatives and contribute to the development of our Quality System.

• Provide timely updates to management on quality performance and non-conformance issues.

• Execute the Quality Systems strategy and maintain alignment with operational goals.

• Monitor key quality performance indicators such as warranty rates, rework levels, and rejection percentages.

• Develop and write product testing and quality assurance procedures.

• Lead or support special quality-related projects as needed.

• Promote quality awareness through internal training initiatives.

• Investigate product quality issues, identify root causes, and implement permanent corrective actions.

• Collaborate with internal teams and external partners to resolve quality concerns.

• Ensure effective implementation and maintenance of control plans and related documentation.

Requirements

Good experience in Customer or Field Quality roles, preferably within 2-wheeler or 3-wheeler assembly.

Education: BE / B.Tech / Diploma in Mechanical, Electrical, or Electronics Engineering.

Preferred Knowledge:

• Electric Vehicles and Lithium-Ion battery systems

• Components such as motors, controllers, VCU, and wiring harnesses

• Engineering drawings interpretation

• Basic understanding of IATF/ISO quality standards

• Proficiency in using quality tools and metrics

• Basic knowledge of SAP

Key Competencies

• Strong decision-making and problem-solving skills

• Ability to lead quality initiatives and hold team members accountable

• Goal setting and performance monitoring

• Clear and effective communication across teams and stakeholders

At Spiro, we’re redefining sustainable mobility in Africa. If you're passionate about quality, innovation, and making a tangible impact, we’d love to hear from you