Team Manager - Business Support functions

Siemens Gamesa
Siemens Gamesa

Customer Service

Posted on Jun 26, 2026

About the Role

Location
Hungary
Budapest
Budapest
Remote vs. Office
Hybrid (Remote/Office)
Company
Siemens Energy Kft.
Organization
Gas Services
Business Unit
Central
Full / Part time
Full-time
Experience Level
Manager / Team Leader

A Snapshot of Your Day

In this role, you will lead the day-to-day operation of a business support operations team in a global environment. Your focus will be on ensuring that administrative processes run reliably, team members have clear priorities and guidance, and stakeholders receive consistent, high-quality support. You will coordinate workload, follow up on open topics, monitor performance, and translate operational needs into clear actions, routines, and improvements. A key part of your day will be supporting people through regular feedback, coaching, performance follow-up, and transparent communication with leadership and partner teams.

How You’ll Make an Impact

  • Lead, coach, and develop team members through regular one-to-one discussions, performance feedback, goal setting, and follow-up on individual development needs.
  • Coordinate daily operational activities, including workload distribution, prioritization of incoming requests, escalation handling, and follow-up on open actions.
  • Own administrative routines such as maintaining team documentation, tracking attendance and availability, preparing reports, updating process records, and ensuring timely completion of required approvals or internal forms.
  • Lead process improvement by identifying recurring issues, simplifying administrative workflows, documenting standards, and driving consistent execution across the team.
  • Act as the main operational contact between leadership, internal teams, and global stakeholders, ensuring timely communication, clear expectations, and reliable follow-up.

What You Bring

  • Proven 5+ years of experience in a supervisory role within operations support, customer service, or solution management and team management
  • Solid understanding of ticketing systems, AI tools, and digitalization processes combined with a fresh external perspective on market trends
  • Focus on process improvement by demonstrating ownership mindset and drive
  • Ability to analyze complex problems while maintaining a strategic perspective
  • A dynamic character with a vision for continuous innovation in support services
  • People-focused communication and interpersonal skills, with the ability to inspire, motivate teams.
  • 30% travel required
  • Fluent in English and Hungarian; German is a plus.
  • Bachelor’s degree in business administration, Management, or a related field

About the Team

Join a team committed to making tomorrow different today. In our Service and Digital division, we offer cutting-edge technologies and solutions for the Gas and Power industries. Our Controls and Digitalization Business Unit focuses on delivering value through engineering, innovation, and digital transformation. Collaborate with stakeholders and team members globally, driving continuous improvement and innovation.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits
  • Competitive salary based on your professional background
  • Competitive benefits: annual gross cafeteria allowance of HUF 504,000, yearly bonus, loyalty bonus, social benefits, term life insurance, commuting subsidies, daily allowance for travelling periods in case travelling is needed
  • Private health insurance
  • Flexible working hours for work-life balance
  • 2 home office days per week
  • Employee referral bonus