About the Role
A Snapshot of Your Day
The employee is responsible to perform activities necessary to collect accounts receivable
and convert same to cash with assigned portfolio of accounts. This is also performed under
the supervision of the department manager. The employee is to be able to communicate
with internal and external customers in knowledgeable and organized fashion on the status
of the accounts and on the business’ Accounts Receivable position.
The position reports to the North America Cash Collection Manager.
How You’ll Make an Impact (responsibilities)
- Manages and collects assigned AR portfolio across multiple business units.
- Research and reconcile customer accounts.
- Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.
- Develop and maintain strong working relationships with partners and customers to deliver best total customer experience.
- Understand customer infrastructure, process, and identify appropriate contacts in
order to successfully address customer issues impacting payment performance.
- Identify and document customer disputes. Identify root causes of delinquency.
What You Bring (requirements)
- Strong English language proficiency.
- BA/BS degree in Accounting, Finance.
- Preferred 3+ years of business corporate collection experience
- SAP experience / Microsoft Office skills.
- Ability to work with deadlines, prioritization, and organization of workload
- Highly customer service oriented
About the Team
The Collection Department is responsible to collect Siemens Energy’s Accounts Receivable in a timely fashion while providing that service in a cooperative customer service environment. It is our responsibility to report the status and trends on eachbusiness unit’s Accounts Receivables to the management of those BU’s.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- Savings Fund
- Parental leave and family building benefits
