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Applied Technical Solutions - Field Service Tech Support Engineer

Siemens Gamesa

Siemens Gamesa

IT, Customer Service
Posted on Mar 11, 2026

About the Role

Location
Malaysia
Selangor
Petaling Jaya
  • Country: INDONESIA
  • State/Province/County: Jakarta Raya

  • Country: AUSTRALIA
  • State/Province/County: Victoria
  • City: Melbourne

Company
Siemens Energy Sdn. Bhd.
Organization
Transformation of Industry
Business Unit
Compression
Full / Part time
Full-time
Experience Level
Experienced Professional
A Snapshot of Your Day
Applied Technical Solutions – FS Tech Support Engineer drives the troubleshooting and modernization of turbo compressor systems to restore performance, reliability, and safe operation. The role focuses on analyzing complex compressor systems, developing practical upgrade solutions, and supporting failure analysis and equipment replacement. Working closely with global experts and field teams, you help bring compressors back online using modern tools and advanced technologies.
How You’ll Make an Impact:
  • Provide advanced remote technical support to Field Service Engineers during complex on-site compressor and rotating equipment service activities.
  • Analyze and diagnose critical technical issues, applying engineering expertise to identify root causes and develop effective corrective solutions.
  • Lead technical coordination between field teams, service management, and engineering specialists to ensure efficient issue resolution.
  • Support modernization, repair, and upgrade projects by specifying compressor systems, auxiliaries, and replacement equipment.
  • Document technical findings, solutions, and lessons learned to strengthen knowledge sharing and continuous improvement across the service network.
  • Contribute to technical capability building by guiding FSEs, supporting training efforts, and staying current with emerging technologies and industry developments.
What You Bring
  • Diploma or Bachelor’s/Master’s degree in Mechanical or Production Engineering, or equivalent experience, with 10+ years working on rotating machinery such as centrifugal, axial, or integrally geared compressors.
  • Minimum 5 years of analytical engineering experience with strong knowledge of compressor manufacturing, assembly, and sub assembly processes.
  • Proven capability in reverse engineering and dimensional inspection of compressor components using precision tools (e.g., micrometers, laser scanners) and validating technical findings from global repair centers.
  • Strong technical judgment, attention to detail, and the ability to analyze complex mechanical systems to support troubleshooting and solution development.
  • Effective communicator who can work independently or collaborate with global engineering and field service teams on technically demanding projects.
  • Self driven and well organized, able to prioritize multiple tasks while supporting international service activities with up to 25% travel.
About the Team
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Transformation of Industry
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Check this video to learn more about our Transformation of Industry business:
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Check out this video to learn more about Siemens Energy:
Rewards/Benefits
  • You will co-operate with a multitude of different cultures, organizations and hierarchy levels providing you with insights, perspectives as well as project management experience
  • Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong
  • Work in a diverse team with an open approach that will constantly support you and your development!
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