Customer Project Manager
Schneider Electric
Schneider’s Purpose: To create IMPACT by empowering all to make the most of our energy and resources, bridging progress and sustainability. At Schneider, we call this Life Is On.
Our Mission: To be a trusted partner in sustainability and efficiency.
Our Renewed Purpose: Highlights our commitment to creating a lasting impact while maintaining our promise to make the most of our energy and resources, bridging progress and sustainability for all.
Your Mission:
We are looking for a dedicated and proactive Customer Project Manager to oversee a portfolio of service projects for an international client, managing projects with high complexity and risk.
The ideal candidate must have at least 5 years of experience in end-to-end project management, be familiar with SAP ERP, and be capable of managing relationships with customers and stakeholders to ensure project execution aligns with the contract.
Your Role – Magic happens when you bring great people together!
Customer Management:
· Point of contact for Project and Technical Communication with the customer.
· Involves the customer in decision-making processes and provides regular information on project progress (progress reports).
· Actively gathers information on the customer and the customer’s requirements/targets.
Project Execution (Planning, Steering & Controlling):
· Ensures that Sales initiates the handover to execution.
· Participation in Customer Kick Off Meetings and initiate internal project Kick-Off Meetings.
· Handles the planning elements and milestones according toSchneider Customer Project Process in coordination with the Project Planning, Operation, and Engineering (Customer Service teams).
· Identifies and minimizes non-conformance costs.
· Leads and organizes status meetings for a regular project status review with the project team if required.
· Monitors document submission status in cooperation with documentation teams.
· Ongoing monitoring of project status, early identification of discrepancies and initiating targeted measures/action.
· Performs project close review (commercial, lessons learnt, best practice).
· Ensures a proper handover of the project to the Customer Service department.
Finance Management:
· Review initial project calculation, highlight and clarify discrepancies.
· Participate in monthly project control reviews.
· Optimizes project profitability.
· Review final project performance.
Risk, Opportunity- and Claim Management:
· Throughout the project life cycle, identify, assess, and monitor all risk factors and opportunities.
· Inform customer, management, and project team about scope deviations.
Who will you report to? Service Operation Manager
Qualifications
· Advanced Diploma or Diploma or bachelor’s degree in electrical engineering, or a related field.
· PMP Certification or PRINCE 2 is mandatory.
· 5 years in the electrical, technology or automation industry.
· Familiarity with SAP ERP system.
· 5 years of project management experience, in systems/equipment business.
· Experience in the execution of large and complex projects.
· Strong communication skills (situational adapted, sensitivity, politeness).
· Project Management skills (Tools, Methods concerning duties and responsibilities, knowledge of economics in project business).
· Ability to handle several projects in parallel.
Why us?
At Schneider Electric, we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to use energy and efficiency to enable life, progress, and sustainability for all. Our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
We believe in empowering our team members to reach their full potential and foster a sense of ownership in their work.
We embrace inclusion as a fundamental value, ensuring every voice is heard and valued. We value differences and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.
If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.
Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.