Who are we and what we stand for?

Our purpose and mission are what guides us and represents our promise to all our stakeholders – customers, partners, employees, influencers, shareholders, and communities.

Schneider’s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.

Our mission is to be the trusted partner in Sustainability and Efficiency.

Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.

Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.

Your Role – Magic happens when you bring great people together!

· Selection of the products complying to the customer requirements & application & Providing Legacy cross reference

· Advising other products suiting the customer (Up selling & Cross selling), Product Configuration & troubleshooting the customer issue at the site

· Guide the customer for product operation & quick start.

· Provide advanced technical Support to Customers. Ability to reply on basic requests related to equipment.

· Responsible to facilitate promotional workshops / seminars.

· Participate as sales support in prescribing various Products for decision makers.

· Responsible of getting continuous updates from Knowledge based and inform concerned parties.

· Provide added value continuous improvement for the customer care.

· Identify sales opportunity through customer contact with a reporting through cases to sales team.

· Specifications with the relevant product / price.

· Increase the level of customer satisfaction to be measured Quarterly through survey and random calls to ensure the quality of reply.

About You

• Bachelor University degree in an engineering profession (Electrical, Mechatronics, Renewable energy, Electronics & Communications).
• 3-6 Years of Experience in relevant field.
• Fluency in English is a must.
• Fluency in French is a must.
• Efficient User of Microsoft Tool