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Partner Support Expert

Schneider Electric

Schneider Electric

Customer Service
Egypt
Posted on Jul 23, 2024
Technical Antenna - 0090AX

We are currently seeking a self-driven Technical Antenna with a passion for manufacturing to join our team. This position will support Contract Manufacturing Organization and will report to the Virtual Factory Quality Manager. The position will be responsible of performing root cause analysis and corrective actions related to manufacturing process and support transfer of lines or NPIs.

What will you do:

  • Verify that the design and manufacture of the product protect the integrity of people and facilities as described in Product Life Cycle Management Manual, through product audits and tests.
  • Assure and maintain the national and international norms the reliability and quality of the product, establishing, evaluating and maintaining the characteristics of the products, through mechanical, electrical, thermal, magnetic, environmental tests, etc.
  • Ensure the compliance of UL and CSA records and procedures for certified products, through the attention of follow-up visits by inspectors of the certifying agencies.
  • Conduct product audits to ensure the integrity of the product is maintained with respect to specifications, in case of finding discrepancies, to take corrective actions.
  • Participate in the analysis and solution of customer claims or guarantee requests.Support for root cause analysis to Manufacturing, Quality or Others about production issues, Customer Complains, etc.
  • Participate in the transfer, evolution and development of new products.
  • Participate in the feasibility determination of requests for Engineering Changes and / or Internal Deviations.
  • Propose engineering changes based on their engineering competence to improve the quality, productivity or safety of our products.
  • Revision of process documents such as FMEA , Work instructions , Control Plant ,etc.
  • Provide Technical Support to the plant as first contact.
  • Comply with the activities that mark the ISO 9000, OHSAS 18000 and ISO 14000 standards, as applicable.

Qualifications

  • Fluency in English (written and business speaking).
  • Associate's or bachelor’s degree in science related degree (Supply Chain, Mechanical Engineer, Industrial Engineer, etc)
  • At least 1 year of experience on Engineering role
  • Proficiency on excel use.
  • Self-initiative and proven experience on following up on multiple topics with attention to details.
  • Strong influencing skills and team work.

Primary Location

: MX-Nuevo León-Apodaca

Schedule

: Full-time

Unposting Date

: Aug 5, 2024, 11:59:00 AM