Who are we and what we stand for?

When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning, and work-life integration – we’re a great place to work and we are continually striving to be the best place to work!

Your Role – Magic happens when you bring great people together!

Manage execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services).

Manage Customer relationships and third parties within the project scope. Accountable for project execution according to contract & specifications.

• Key area of responsibility:

• Accountable for ensuring full safety for involved parties all along project Execution

• Understand the project’s contractual scope or additional requirements, be proactive to generate change order to improve GM

• Time Management: Ensure project schedule is made/reviewed/updated and monitored to ensure timely completion of the project

• Quality Management: Continuously monitor customer satisfaction, and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update

• Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution

• Ensure project review happens at the appropriate level as per the defined project governance process

• Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles.

• Cost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement.

• Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders

• Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to timely recover customer receivables (payments…) are done

• Ensure compliance to the statutory requirements

• Project closure and project documentation archival

• Conduct if necessary Lessons Learned session with the Sales and Tendering team to share feedback.

• Anticipate book-to-bill forecast estimation based on upcoming projects.

• Engineering University Degree
• Medium and Low Voltage distribution solutions and/or UPS/cooling solutions
• Mastering project management software tools (MS Excel, MS Project)
• At least 5 years of relevant experience
• English fluency is a must