Junior Talent Partner - Kisumu

Fresh Life is an award-winning social venture headquartered in Nairobi, Kenya. We undertake two exciting lines of work:

• We provide safe, sustainable sanitation services to residents living in urban informal settlements of Nairobi, Kisumu and Eldoret using end-to-end non-sewered sanitation solutions. Watch here!

• We partner with cities to develop and deliver safe sanitation and waste management for urban residents. Using a systematic methodology, we match cities’ sanitation and waste management needs with technology and service delivery models, and then offer clear guidance on the steps that governments, funders, service providers and technology developers can take to develop and implement integrated service delivery systems.

Operational since 2011, The Sanergy Collaborate serves over 150,000 urban residents with safe sanitation services every day and safely removes nearly 20,000T of sanitation waste per year. We have built a team of over 400 employees from diverse backgrounds who all embody the drive, creativity, teamwork, and passion that make us achieve our goals. For our work, we have been recognized by the Gates Foundation as part of the 2030 Sustainable Development Goals accelerator and by Fast Company as one of the 10 most innovative companies in the world doing social good and one of the 10 best companies in Africa.

The Junior Talent Partner will provide technical support on talent-related matters to assigned teams and business leaders in our new cities across Kenya; specifically, you will support teams in Eldoret and Kisumu. This role will cut across both talent operations functions, including administrative support and talent partnering with business units. The ideal candidate will be a HR generalist with 2+ years of experience in an industrial setup.

1) Talent Acquisition and On-boarding

• Collaborate with various stakeholders to have a better understanding of staffing needs across the assigned departments.

• Engage with the Talent Acquisition representative on sourcing strategies for various open vacancies, oversee the candidate experience with a data-driven approach, and ensure all pre-hiring requirements are fulfilled

• Lead interviews, guide conversations and evaluate candidates to ensure the hiring of a strong candidate for the company’s needs

• Advise on the on-boarding process wherever necessary, and conduct induction sessions for senior new joiners

2) Performance Management

• Review employee performance through Talent Review Board sessions

• Ensure compliance on time and in full, with the performance systems by working closely with managers and supervisors, as well as orienting employees to our performance tools.

• Support and coach teammates, supervisors, and managers across the organization on measures they can take to improve performance within their teams

3) Employee & Industrial Relations

• Serve as a trusted resource in addressing all issues concerning our people's policies and processes with the utmost confidentiality.

• Attend to Employee relations matters, e.g., disciplinary, staff grievances, etc that are reported to you within prescribed timelines

4) Learning and Development

• Support teams in ensuring they identify their L&D needs and the budget is well-administered.

5) Employee Engagement, Health, Wellness and Well-being

• Create employee engagement plans, getting necessary budget approval and initiating activities

• Interact and build relationships with our staff members and the executive team, unearthing opportunities to collaborate with them directly

• Encourage a cordial working relationship and foster collaboration amongst all team members by encouraging participation from all teammates in all forums, including meetings, events, etc

• Meet with all team members on assigned teams at least quarterly to understand and resolve any issues with engagement, motivation or employee experience

6) Oversee Office Administration

• Maintain physical and digital files for employees and their documents, benefits and attendance records

• Manage relationships with our vendors to promote a harmonious working relationship i.e. Caterers, Event suppliers, courier service providers, etc

• Oversee the general office administration as necessary to avoid interruptions in front-office procedures

• Collaborate with outside vendors, upper management and employee

• Bachelor’s Degree in Human Resource Management or a related field of study

• 2+ years’ experience as a HR generalist supporting functions such as: HR operations, contract management, administration, employee relations, and performance management practices

• Professional body membership is an added advantage: IHRM, CHRP-K, SHRM

• Previous experience from an industrial or manufacturing setup, social impact or NGO sector is ideal

• Experience in supporting field-based teams with a high degree of understanding and empathy for employees at the ‘shop floor’ level is preferred.