Background

The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in critical natural landscapes. We recognize the need for advanced technology to power scalability and to reach the tipping point crucial to RA’s 2030 strategy.

We are in the process of transitioning from a SharePoint-based Project Management Platform (PMP) to a new, modern platform and need a skilled professional to support both systems during the transition.

Job Description

The Software Support Specialist will be responsible for maintaining and supporting the current PMP in SharePoint through at least part of 2025 while transitioning to a new platform. You will manage key aspects of both platforms, ensuring continuity of operations, user support, and seamless migration to the new system. The role will require collaboration with various internal and external stakeholders, including consultants, IT teams, and platform providers.

Role Responsibilities

Lead Transition to New PMP

• Assist in the setup, implementation, and configuration of the new platform
• Support data migration to the new system, ensuring data integrity and accuracy.
• Support the development of automated reporting for both platforms.
• Develop a close working relationship with the application provider support and development teams

Support Current SharePoint PMP

• Provide ongoing support for the SharePoint PMP, including bug fixing and maintenance.
• Assist in the management of key configuration changes in response to business needs with the use of Microsoft PowerApps and PowerBI

Role Requirements

• Bachelor’s degree in Information Technology, Computer Science, or other relevant technical fields.
• Demonstrated ability (3-5 years) in technical positions, preferably with project management platforms and experience using Microsoft Powerapps and PowerBI.
• Solid understanding of SharePoint and other project management platforms
• Solid analytical and problem-solving skills.
• Familiarity with Office 365, PowerApps and Power BI for reporting and data integration.
• Excellent English interpersonal, written, and oral communication skills, including ability to clearly articulate ideas in a user-friendly non-technical language
• Willingness to learn new technologies and adapt to changing environments.
• Familiarity with environmental and sustainability issues is a plus.

Job Level: 3

Salary: Commensurate with experience

Deadline: 01 November 2024

Notes: Only candidates authorized to work in Kenya will be considered.

If you have any questions about the job vacancy, please contact the HR department: recruitment@ra.org

Who we are:
The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in many of our most critically important natural landscapes.

Our alliance spans 70 countries and includes farmers and forest communities, companies, governments, civil society, and millions of individuals. Together we work to protect forests and biodiversity, take action on climate, and promote the rights and improve the livelihoods of rural people.

As an international nonprofit organization with more than 30 years of experience in sustainability transformation, we understand that the social and economic well-being of rural communities is tightly connected to ecosystem health. This knowledge has shaped our rigorous programs to advance sustainable land-use and commodity production.

At the Rainforest Alliance we combat climate change, protect forests and biodiversity, promote human rights, and improve livelihoods. The enormity of the social and environmental challenges we are facing requires working together in a broad alliance. This is why we bring farmers, forest communities, companies, and consumers together to change the way the world produces, sources, and consumes.

Why
To protect nature and improve lives it’s becoming increasingly urgent that we approach the way we use our land and produce food and other products in more sustainable ways. For this to succeed we need to fundamentally change the way that businesses operate and source, and the choices we all make as consumers.

How
Our growing global alliance aims to transform our relationship with our natural resources and each other, to create a better future for people and nature together.

The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.