Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income members of society.

We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of a Senior Radio NPO Engineer in our Network Planning & Optimization Department.

At Poa, we pride ourselves on being a values-driven company, and we love working with values-driven employees. Poa's vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it , solve it, Engage with the bigger picture even in details, Care about each other and Tujienjoy kazini.

Overall Responsibility:

The role has the responsibility of executing radio network plans and dimensions according to commercial/business requirements and the rollout plan & license obligations. You shall provide input for the design of new technologies and services in accordance with Poa’s business strategy. End-to-end capacity planning will be key while also doing efficient plans for new network areas and expanding coverage to uncovered areas where we serve.

Location:

Nairobi

Role Responsibilities:

1. Plan, design, and survey high sites for tower installations in line with commercial team guidance, ensuring up to 70% sector utilization, and prepare all required rollout documentation.
2. Coordinate post-installation reviews through coverage tests and reports, optimizing DP and sector capacity to maintain above 60% utilization for higher ROI.
3. Enforce change management processes for upgrades, maintenance, and emergency work, and generate post-change reports.
   
4. Maintain and update coverage maps, identify coverage gaps, and organize quarterly training for end users on efficient map usage.
   
5. Generate reports on radio network performance that follow incident and problem management guidelines to ensure the customer gets reliable service at 99% availability and QoS for the radio network.
   
6. Track, report, and improve radio network performance to achieve 99%+ service availability, resolve recurring incidents while providing long-term solutions, test and recommend new technologies to reach 99.9% uptime.
7. Review and address failed survey reports to keep the failure rate below 12% per network area, ensuring a minimum 2Mbps download speed per user.
8. Conduct quarterly data-driven BoM planning for existing and future networks, working with commercial teams to ensure materials are provisioned in advance.
9. Guide and train a team of radio engineers and technicians, acting as the escalation point for technical support and taking ownership of complex tasks.

Academic Qualifications:

Bachelor's Degree in Telecommunications or related field.

Key Competencies required for the role:

1. At least 5 years’ experience in Radio Network planning & optimization with strong expertise in RF design, propagation behavior, model tuning, and RF network planning, optimization, and performance.
2. Skilled in coverage, quality, and capacity analysis with advanced troubleshooting, turning complex data into actionable insights.
3. Extensive experience managing wireless broadband networks and using network management tools (UBNT UISP/AirLink).
4. Excellent understanding of WISP KPI/KQI definitions and calculation methods.
5. Proficient in wireless installation & commissioning standards, telecom regulations, and GIS systems/tools.
6. Excellent communication skills, analytical thinking, problem-solving, and continuous learning mindset.
7. Strong team engagement, third-party supervisory skills, and a proactive “can-do” attitude.
8. Willingness to travel nationwide on short notice.

What’s In It for You?

1. A competitive monthly salary.
2. Additional company benefits: Medical cover, airtime allowance, and an annual training allowance.
3. Career growth opportunities in a rapidly expanding company.
4. Exciting work environment and culture with a dynamic, supportive team.

"We encourage Women and Persons with Disability (PWD) to apply"