Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income members of society.

We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of a Tele-sales Representative in our Tele-sales Department.

At Poa, we pride ourselves on being a values-driven company, and we love working with values-driven employees. Poa's vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it , solve it, Engage with the bigger picture even in details, Care about each other and Tujienjoy kazini.

Mission Statement for the Role:

Exceed your sales numbers through exceptional telephone salesmanship, creating leads, initiating prospect calls and establishing ongoing rapport with existing and potential customers for referrals.

Financial:

Ensure that customers make payments via the company accounts.

Role Responsibilities:

1. Sales & Lead Generation to achieve monthly targets: Make outbound calls to potential customers, effectively pitch our product and handle inquiries to drive sales.
2. Customer Engagement & Relationship Building: Build rapport with prospects and customers to foster long-term relationships.
3. Follow the company’s tele-sales script and compliance guidelines to maintain an excellent Quality Assurance (QA) score by adhering to best practices.
4. Ensure all assigned leads are contacted within agreed timelines and updated accurately in the Sales Lead Generation Database.

Academic Qualifications required:

Certificate, Diploma, or Bachelor's degree in a relevant field.

Key competencies required for the role:

1. Relentlessly driven and highly competitive to succeed and exceed sales targets.
2. Exceptional salesmanship skills.
3. Accuracy of forecasting, and credible pipeline management of opportunities.
4. Ability to give clear updates on sales activities and expected reports.

Mandatory criteria with no exceptions to hire:

• Must have experience in sales in a busy Tele-sales environment.
• Must have worked with sales targets and hit/exceeded them.
• Must have exceptional customer service, telephone etiquette, communication skills, and working knowledge of the latest technology in telesales.

What’s In It for You?

1. A monthly retainer and highly- rewarding commission structure – We believe in rewarding top performers and have a competitive commission structure in place: The more you sell, the more you earn!
2. Additional company benefits: Medical cover, airtime allowance, transport allowance and an annual training allowance.
3. Career growth opportunities in a rapidly expanding company.
4. Exciting work environment and culture with a dynamic, supportive team.

"We encourage Women and Persons with Disability (PWD) to apply"