About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.To learn more, please see our Why Work Here blog post.

The Malawi program, established in 2013, serves over 500,000 farmers, providing quality farm supplies and training through our “Core” program, and distributing a range of different tree species through our Agroforestry program which utilizes local nurseries situated close to farmers. Headquartered in Zomba, we operate in two distinct regions of Malawi, the densely-populated Southern region focused on staple crops and the breadbasket Central region with its rich legume and cash crop farming history. To learn more about our work, look at our Malawi program blog.

About the Young Professionals Program

One Acre Fund’s Young Professionals Program offers high-performing African graduates meaningful internships and training opportunities at a high-performing, mission-driven organization. Our internships are paid and all interns can expect to receive substantive work assignments working on high-impact projects that support One Acre Fund's operations.

When joining, interns will participate in an onboarding program and receive training on how to design and execute projects. Over the period of your internship, you will get the opportunity to work with like-minded individuals and receive learning opportunities to build strong foundations for your future career.

About the Role

You will coordinate IT activities, including IT project management, service delivery monitoring, and IT infrastructure support. This is a valuable opportunity to gain hands-on experience in IT service management. You will report to the Country IT Operations Administrator.

Responsibilities

• You will adhere to the defined IT Operations policies
• You will resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within Service level agreements
• You will comply with endpoint (laptop and tablets) and networks processes
• You will execute IT support exercises (e.g. endpoint maintenance, inventory data cleanup, performance testing)
• You will Initiate and participate in IT improvement projects

Career Growth and Development

We have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 6 months of experience in IT end-user support, software, hardware and network support.
• Bachelor's Degree in Information Technology or any related course.
• Have knowledge of Inventory management
• Familiarity with Windows is a must, and Android endpoint deployment systems is a nice to have.
• Knowledge of IT project management
• Familiarity with IT service management frameworks, such as ITIL.
• Basic Foundation of Networking skills.

Preferred Start Date

As soon as possible

Job Location

Zomba Malawi

Benefits

Interns will be provided with a reasonable stipend for the duration of their contract. Rural area based fellows will be provided assistance in locating suitable housing.

Eligibility

This role is only open to citizens or permanent residents of Malawi.

Application Deadline

19 August 2025. We hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.