Quality Manager

Mott MacDonald is looking for a quality manager to join a major transit program in Toronto. Responsibilities of this position will include, but may not be limited to:

• Oversight of processes and best practice for quality management on large infrastructure projects/programs
• Reporting to agencies and ministries of government
• Plan and perform Quality Assurance (QA) oversight surveillances and audits within Canada and the North American region, including tasks such as pre-audit activities; conducting audits (meetings & interviews); preparation of reports; and performing post-audit follow-ups
• Provide leadership and direction for Quality management on large projects, such as:
  • Support establishing, managing, maintaining, and implementing the Quality Policy and Quality Management Systems (QMS), including the Quality Management Plan (QMP) and quality procedures in accordance with ISO 9001
  • Assemble and distribute Project Quality Compliance Reports
  • Procurement and Contract Package Support
• Collaborate and coordinate with Project/Program partners, Contract Package teams, Team Leads, and Document Control Teams to provide support for quality-related activities
• Support and develop quality program training and awareness to the project team
• Provide QA oversight of the project/program design team
• Assess and provide quality requirements in procurement documents
• Perform QA certifications for work product documents
• Track and monitor work product development during Quality Planning through QC
• Perform QA certifications (including reviews of contract package documents) (using established SharePoint Deliverables Review)
• Determine nonconformances findings, issue corrective action requests (when warranted, and monitor the effectiveness of Corrective Actions/Preventive Actions (CAPA) and measures
• Identify and assess critical quality-related issues and implement preventive measures
• Development, review, and maintenance of Project Quality Records

The ideal candidate will have the following required experience:

• Bachelor's degree in a related field
• Minimum 10 years of experience in quality management in an engineering related field
• Preferred - minimum 5 years of experience on quality management in multi-disciplinary engineering design organization
• Knowledge of professional licensing requirements across various Canadian jurisdictions would be an asset
• Familiarity with ISO 9001
• ISO 9001 Lead Auditor (certified by Exemplar Global or equivalent ISO-recognized certification body) preferred or must be obtained within 3 months
• Excellent oral and written communication skills
• Experience working with SharePoint, Excel, ProjectWise, BIM360 or similar
• Commitment to continuous improvement and innovation
• Proven experience defining, drafting and refining quality management work processes

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Hybrid working policy

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.