Role Overview:

We are looking to hire a reliable and diligent Verification Officer who will be responsible for field assessment and every activity related to the verification of our champion's documentation and credibility.

What You’ll Do:

• Ensure timely completion of all verifications and reporting in compliance with the outlined processes
• Ensure all application data is accurately verified in terms of laid down procedures and a full audit of the applications is completed to ensure internal fraud is prohibited
• Verify captured applications against the physical documents and delivery of confidential documents if required.
• Assist in carrying out proper investigation and identifying discrepancies on the application documents as well as the supporting documents
• Perform adequate Customer due diligence checks.
• Performance of Character check, skip and address tracing as officially required
• Skilfully conduct Skip tracing to unveil false or true identity
• Improve External Customer Experience via targeted process improvement