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Lead Conversion Manager

Metro Africa Xpress

Metro Africa Xpress

Akure, Nigeria
Posted on Monday, January 8, 2024
  • Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
  • Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
  • Management of external relationships e.g. Corporatives and Transport Authorities
  • Optimise processes for effective and efficient budget use
  • Supervise and oversee the PCA team
  • Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
  • Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
  • Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
  • Analyze the territory/market’s potential, track sales and status reports and communicate same with business
  • Keep abreast of best practices and promotional trends
  • Communicate the recruitment goals and objectives to recruiters
  • Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
  • Communicate with the team to determine the effectiveness of recruitment plans and strategies
  • Research and recommend new sources for the recruitment of active and passive candidates
  • Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
  • Build networks to find qualified candidates and promote the company
  • Review applicants to evaluate their qualifications and whether they meet requirements
  • Manage and ensure that job inquiries are responded to
  • Coordinate the assessment of candidates' background information, objectives and personality
  • Keep abreast of existing/new market practices
  • Research new ideas and anticipate future threats and opportunities
  • Analyze, identify and suggest untapped candidate pools
  • Work with asset manager to provide a consistent supply of driver capacity through contracts
  • Support in the building of a strong Riders/Driver community
  • Delegate responsibilities to ensure staff members grow as capable participants.
  • Understand recruitment and selection relatedness to workforce planning and its implications for productivity
  • Promote the company's mission and values
  • Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
  • Coaching, managing, counselling, appraising and disciplining employees
  • Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards