We are looking for a Field Marketing Team Leader to provide senior field leadership for our Field Marketing team as we scale our Mobility division across Kenya.

''This role offers the opportunity to translate commercial strategy into disciplined daily execution — directly coaching a team of Field Marketing Officers, driving territory sales performance, and ensuring strong customer experience across the Nairobi region. If you're a proven field sales leader who thrives on coaching others and owning results, this role is for you.''

About Us

M-KOPA's Mobility division is transforming urban transport by making electric motorcycles accessible and affordable for boda-boda riders through innovative financing solutions. We're scaling rapidly across Kenya, and this role sits at the heart of that growth — providing leadership oversight for Nairobi, including direct management of FMOs and indirect oversight of the DMR network. You'll work in a fast-paced, execution-oriented environment where data integrity, field presence, and team capability are everything.

What You'll Do

• Owning territory sales targets and driving quota delivery through a consistent execution cadence — daily/weekly stand-ups, end-of-day reviews, and weekly performance reporting

• Directly managing and coaching Field Marketing Officers across Nairobi, with focus on volume, pipeline health, conversion, quality, and refurbished motorcycle sales

• Driving execution of refurbished motorcycle sales plans by setting targets, activating partners, tracking pipelines, and resolving stock blockers with Operations and Inventory

• Maintaining strong field presence through joint accompaniments during activations and partner engagements, modelling best-in-class customer engagement and objection handling

• Building FMO capability in DMR management routines, field execution systems, and territory discipline

• Protecting customer experience and portfolio health by enforcing Quality of Sale standards, documentation compliance, and onboarding discipline — including spot checks and audits

• Gathering and sharing structured market intelligence on competitor activity, customer objections, and product gaps, and recommending territory expansion opportunities to leadership

• Coordinating cross-functionally with Sales Operations, After-Sales, Credit/Collections, Inventory, and Marketing to resolve execution blockers and uphold data integrity through same-day reporting

This is an on-site role, you would be partnering with a diverse group of employees from our different markets and locations across Kenya. You will be reporting to the Senior Commercial Manager.

Expertise

• Diploma or Degree in Business, Marketing, Sales, or a related field

• Minimum 3 years of experience in field sales and/or field marketing, including at least 1 year in a supervisory or team-lead capacity

• A demonstrated track record of delivering commercial targets through team leadership, coaching, and disciplined execution routines

• Proficiency in Excel or Google Sheets for tracking, reporting, and variance analysis, with a commitment to same-day reporting and data integrity

• Nice to have: Experience in connected-asset financing, microfinance, or PAYG ecosystems; exposure to mobility, logistics, or last-mile sectors; familiarity with CRM tools and field execution systems; valid motorcycle riding licence

If the above is of interest to you, please apply.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.