Drive Financial Inclusion Across Africa as Our Next In-Store Promoter Manager/ Field Sale Manager

Location: Johannesburg, Gauteng | Cape Town
Team: Regional Sales
Impact: Transform lives by making essential technology accessible to millions

Your Mission: Join M-KOPA in revolutionizing financial access across Africa. As our In-Store Promoter Manager, you'll lead a dynamic team that's changing how everyday earners access smartphones and essential technology. With over 5 million customers reached and $1 billion in credit provided, you'll be part of a movement that's creating real economic impact.

Why This Role Matters: Every day, millions of Africans are excluded from the digital economy simply because they can't afford upfront costs for smartphones. Your team will be the face of change in retail stores across the region, helping customers take their first step toward digital and financial inclusion. This isn't just about hitting sales targets – it's about opening doors to opportunity.

What Success Looks Like:

Leading with Purpose

• Build and inspire a high-performing team of brand ambassadors who genuinely believe in our mission

• Create a culture of excellence where your promoters feel valued, motivated, and equipped to succeed

• Champion innovative approaches to customer engagement that set industry standards

Driving Strategic Growth

• Transform sales data into actionable insights that shape regional strategies

• Design and execute memorable in-store experiences that educate and excite customers

• Partner with retail leaders to create win-win relationships that expand our reach

Developing Tomorrow's Leaders

• Mentor and develop talent, creating clear pathways for career progression

• Build comprehensive training programs that blend product expertise with empathy-driven selling

• Foster a learning environment where innovation and continuous improvement thrive

Creating Exceptional Experiences

• Ensure every customer interaction reflects our commitment to dignity and respect

• Pioneer new approaches to make financing simple, transparent, and accessible

• Turn potential concerns into opportunities for education and empowerment

What You Bring:

• 3+ years leading retail or field sales teams, with a track record of exceeding targets

• Data-driven mindset with the ability to spot trends and opportunities others miss

• Natural ability to inspire teams and build authentic relationships at all levels

• Deep understanding of the South African retail landscape and customer dynamics

• Passion for using business as a force for good

What Sets This Opportunity Apart:

Career Growth: Join a rapidly scaling fintech with operations across 5 African markets – your career trajectory is limited only by your ambition

Meaningful Impact: Every sale represents a family gaining access to digital connectivity, education, and economic opportunities

Innovation Culture: Work with cutting-edge financial technology and be part of shaping the future of inclusive finance

Competitive Package: Market-leading base salary + performance bonuses + comprehensive benefits

Learning & Development: Access to world-class training, mentorship from industry leaders, and exposure to international best practices

Diverse & Inclusive Team: Join colleagues from over 20 nationalities working together to solve Africa's biggest challenges

The M-KOPA Difference: We're not just another fintech – we're a certified B Corporation committed to using business as a force for good. Backed by leading global investors and recognized internationally for our innovative approach, we offer the stability of an established company with the energy and growth potential of a startup.

Ready to Make Your Mark? If you're excited about leading a team that's literally changing lives while building your career with one of Africa's most innovative companies, we want to hear from you. This is more than a job – it's an opportunity to be part of Africa's digital transformation story.

Apply Now and tell us about a time you led a team to achieve something extraordinary. We're looking for leaders who see possibilities where others see challenges.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.